# Assistant Manager - ElmCortland, OH 44410## OverviewSalary Range$15.00 - $17.00 HourlyPosition TypeFull TimeJob ShiftAnyEducation LevelHigh SchoolTravel PercentageNegligibleCategoryManagement## Description**Now Hiring! *Assistant Manager******Location:****Cortland, OH | Competitive Hourly Pay + Bi-Weekly Commissions***-****Why Mr. Magic?****People-centric culture:** We are a locally owned business that cares deeply about our team, customers, and communities.**Community impact:** We actively support local organizations, schools, and charities across our service areas.**Innovation:** As the premier express car wash in the region, we continually invest in technology and process improvements that make work more efficient and satisfying.**Values:** Integrity, respect, accountability, and teamwork guide every decision we make. We demonstrate our care through a culture of people, service, growth, and recognition. Join us in shaping a company that genuinely cares about people and the communities we serve.**-****Ready to run your own mini business?**Ready to launch your leadership career at the premier express car wash in Western Pennsylvania? At Mr. Magic Car Wash, our Assistant Managers play a vital role in delivering a world-class customer experience while supporting our Site Managers. As an Assistant Manager, you will help run the day-to-day operations, mentor and motivate your team, drive membership sales, and step up as the leader when the Site Manager is off-site. If you are a high-energy, efficient, and skilled team leader with a passion for service and growth, we invite you to join our fast-growing, value-driven organization.**-****What You’ll Do:*** **Support site operations:** Assist the Site Manager in overseeing daily operations, including staff scheduling, customer service, equipment maintenance, inventory management and financial performance.* **Lead and motivate:** Supervise and coach a team of car wash attendants to ensure exceptional service, professionalism, and adherence to operational policies. Step in as the shift leader or acting manager when needed.* **Drive membership sales:** Actively promote Mr. Magic’s membership programs, coach team members on effective sales techniques, and contribute to the achievement of sales goals.* **Train and develop:** Participate in training and onboarding new team members; provide ongoing coaching and performance feedback to promote a culture of continuous improvement.* **Deliver exceptional customer service:** Handle customer concerns with empathy and professionalism, ensuring every customer leaves with a clean, shiny car and a great experience.* **Maintain a safe and organized site:** Monitor and maintain equipment; ensure compliance with health, safety, and environmental regulations; manage supplies and chemicals; and keep the site clean and well organized.* **Collaborate with leadership:** Partner with the Site Manager and District Manager on site planning, promotional activities, and operational improvements. Analyze sales dashboards and operational metrics to inform decisions.**-****Who You Are:*** A high-energy leader with an ownership mentality who takes responsibility for site performance and coaches your team to succeed.* Demonstrated experience in supervisory roles, ideally in a customer-facing, sales-oriented environment.* A natural motivator who develops people instead of micromanaging and enjoys teaching others to achieve their potential.* Highly organized and efficient; comfortable juggling multiple tasks while maintaining attention to detail.* Calm under pressure; able to troubleshoot equipment issues and resolve customer concerns efficiently.* Exceptional communicator, both verbally and in writing, with strong interpersonal skills.* Physically able to stand, bend, walk, and lift at least 20lbs throughout your shift.-**What You’ll Get:*** Competitive biweekly pay and commission* Comprehensive benefits package for Full-Time Employees: Medical, Dental, Vision, Accident, Hospital, Life, and 401(k) with Company Match.* Free Employee Wash Benefit* Employee recognition programs* Opportunities for professional development and advancement to Site Manager and beyond.* A values-driven workplace that celebrates your achievements and supports your growth.-**Ready to step into your next leadership role? Bring your energy and passion for people to Mr. Magic Car Wash and apply today!**## Qualifications**Education:*** High School Diploma, GED, or equivalent**Requirements:*** 1+ years of team leader and/or supervisory/management experience* 1+ years of customer-facing sales or sales management experience* Valid State Driver's License and reliable transportation* Open Availability including weekends and holidays