Assistant Manager – Denver, CO – W. 104th Avenue

Ziggi’s Coffee, LLC; Denver (CO); On-site; USD 42,000 - 52,000; Full time

Job summary

Ziggi’s Coffee, LLC is seeking an Assistant Manager to act as a proactive, guest-focused leader supporting the General Manager. This role emphasizes operational excellence, staff development, and a positive, growth-oriented store culture with a focus on coffee and people.

The Assistant Manager will balance accountability, teamwork, and hands-on leadership, stepping into roles as needed and ensuring health, safety and cleanliness standards are upheld on shift.

Qualifications

• 3–6 months of leadership experience in a fast-paced setting, preference for Ziggi’s experience.
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.

Responsibilities

• Lead the team alongside the General Manager to maintain day-to-day operations.
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• Support onboarding, training and ongoing development for staff.
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• Foster a safe, inclusive work environment focused on guest experience and team well-being.

Skills

Leadership experience

Store operations

Communication skills

Reliability

Brand values understanding

Job description

Position Summary:

The Assistant Manager is a proactive, guest-focused leader who helps create an exceptional experience for both customers and team members. Working closely with the General Manager, this individual plays a key role in upholding operational excellence, supporting staff development, and fostering a positive, growth-oriented store culture. The Assistant Manager leads by example —balancing accountability, teamwork, and a passion for coffee and people.

Key Qualifications:

• 3–6 months of leadership experience in a coffee shop, café, or similar fast-paced setting (Ziggi’s experience preferred).
• Strong grasp of daily store operations, drink quality standards, and service fundamentals.
• Able to lead by example, give and receive feedback, and step into any role as needed.
• Excellent interpersonal and communication skills.
• Proven reliability and ability to take initiative without supervision.
• Completion of required training modules and a strong understanding of brand values.

Core Responsibilities:

• Partner with the General Manager to lead the team and maintain day-to-day operations.
• Support new hire onboarding, hands-on training, and continual team development.
• Foster a safe, inclusive, and positive work environment that prioritizes guest experience and team well-being.
• Communicate consistently and clearly with the General Manager, store owners, and team members.
• Execute administrative duties including ordering inventory, preparing deposits, and entering invoices.
• Assist in upholding health, safety, and cleanliness standards across the store.
• Step into leadership during GM absences and serve as a reliable decision-maker on shift.

What Success Looks Like:

• Your store runs smoothly, even in fast-paced or high-pressure moments.
• Your team feels supported, coached, and ready to take on new challenges.
• Guests leave happy—and come back often—because of the experience you help create.
• You’re a dependable, positive presence who uplifts the team and sets the standard every day.