Assistant Manager: Customer-Driven Store Leader

Domino's; Diamond (IL); Presencial; USD 42.000 - 62.000; Jornada completa

Descripción de la vacante

Domino's Pizza in Diamond, IL seeks an enthusiastic Assistant Manager to lead daily store operations and deliver outstanding customer experiences. You will supervise team members, train new staff, handle cash and maintain records while upholding food safety standards at our 2255 E Division St location.

This role requires strong leadership, communication, and problem-solving in a fast-paced setting. You’ll drive sales and optimize operations, adapting to peak periods and promoting a collaborative

Formación

• Proven leadership experience in a fast-paced retail or food service environment.
• Strong interpersonal and communication skills to effectively manage and motivate team members.
• Excellent customer service orientation with a friendly, positive, and empathetic attitude.
• Proficiency in basic math and strong problem-solving abilities.
• Demonstrated ability to multitask and prioritize effectively in a high-volume setting.
• Physical capability to lift up to 25 pounds and stand for extended periods.
• Flexibility to work various shifts, including evenings, weekends, and holidays.
• Basic computer skills for operating point-of-sale systems and other store technology.
• Strong time management and organizational skills to ensure efficient store operations.

Responsabilidades

• Efficiently manage and oversee daily store operations during assigned shifts, ensuring smooth workflow and adherence to company standards
• Lead, motivate, and mentor team members to maintain high standards of customer service and operational performance
• Handle cash transactions, manage financial aspects of store operations, and ensure accurate record-keeping
• Interact professionally with customers, addressing inquiries with empathy and resolving issues transparently and promptly
• Answer phone calls and process customer orders accurately while maintaining a friendly and helpful demeanor
• Assist in maintaining a clean, organized, and safe work environment that complies with food safety regulations
• Collaborate with the store manager to implement company policies, procedures, and performance initiatives
• Train and onboard new team members on store operations, customer service standards, and company expectations
• Ensure compliance with food safety regulations and quality control measures to maintain product excellence
• Analyze store performance metrics and contribute to achieving sales targets and operational goals
• Demonstrate flexibility and resilience in adapting to changing situations and peak business periods
• Foster an inclusive and supportive team culture that encourages open communication and continuous improvement

Conocimientos

Leadership

Customer service

Team motivation

Communication

Problem solving

Multitasking

Basic math

POS proficiency

Herramientas

POS systems

Descripción del empleo

Domino's Pizza in Diamond, IL seeks an enthusiastic Assistant Manager to lead daily store operations and deliver outstanding customer experiences. You will supervise team members, train new staff, handle cash and maintain records while upholding food safety standards at our 2255 E Division St location.

This role requires strong leadership, communication, and problem-solving in a fast-paced setting. You’ll drive sales and optimize operations, adapting to peak periods and promoting a collaborative