Assistant Manager Custodial Services GWGL

Goodwill Industries of Southeastern Wisconsin, Inc.; Great Lakes (IL); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dedicated Assistant Manager for Custodial Services. This role is pivotal in overseeing daily operations, ensuring that all tasks are completed efficiently and meet high standards of quality and safety. The ideal candidate will have strong leadership skills and a commitment to exceptional customer service. You'll be responsible for coordinating tasks, managing supplies, and leading a talented team while engaging in community initiatives. If you're looking for a fulfilling role that makes a difference, this opportunity is perfect for you.

Benefits

Health Insurance

Retirement Plan

Paid Time Off (PTO)

Qualifications

• 5+ years of experience in custodial services or management.
• Strong communication and leadership skills are essential.

Responsibilities

• Oversee daily operations and ensure compliance with standards.
• Coordinate crew tasks and manage inventory for efficiency.

Skills

Communication Skills

Customer Service

Team Leadership

Operational Management

Education

Two years of college or equivalent experience

Job description

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The Assistant Manager Custodial Services GWGL oversees daily operations of the team, ensuring work is performed according to policies and procedures to meet productivity, service, and quality standards and goals.

Responsibilities

1. Assigns and coordinates crew tasks to maximize efficiency, meet shift requirements, and complete tasks on time.
2. Coordinates and schedules equipment, supplies, and labor to maintain facilities and contracted services.
3. Oversees building inspections for cleanliness, manages emergency responses, and ensures safety measures like snow/ice removal.
4. Reviews and revises work methods for efficiency and compliance; manages inventory and supplies.
5. Establishes and maintains training programs for staff.
6. Performs quality assurance reviews and follow-ups.
7. Ensures safe work practices and provides necessary training.
8. Leads and develops talent, including performance appraisals, scheduling, and hiring.
9. Supports project and change management initiatives.
10. Resolves operational issues and provides customer service oversight.
11. Demonstrates technical expertise and interpersonal skills.
12. Engages in community initiatives and volunteer opportunities.
13. Performs other duties as assigned.

Minimum Requirements

1. Two years of college or equivalent experience; minimum 5 years of experience or 2 years managerial experience.
2. Valid driver’s license and insurance; legal operation of a company vehicle.
3. Strong oral and written communication skills.

Core Competencies

• Customer Focus
• Values Differences
• Effective Communication
• Situational Adaptability
• Results Driven
• Accountability

Physical/Sensory Demands

Includes lifting up to 50 pounds, moving about, working in various weather conditions, and potential hazards. Requires vision, dexterity, and ability to travel.

Note: Compensation is based on education, experience, and other factors. Benefits include health insurance, retirement, PTO, and more. Equal Opportunity Employer.