Assistant Manager – Custodial Services

Colorado Mesa University; United States; On-site; USD 55,000 - 59,000; Full time

Job summary

Colorado Mesa University seeks a Custodial Services Assistant Manager to support custodial operations across campus facilities. You will work with supervisors to coordinate priorities, staff scheduling, training, and special projects, supervising 60+ staff and 50+ students. Strong leadership and safety emphasis are essential.

The role requires supervisory experience, knowledge of custodial equipment, and proficiency in Word/Excel. Valid CO driver’s license is required.

Qualifications

• Degree from an accredited four-year college or university.
• Two years of supervisory experience; can substitute for degree.
• Ability to supervise students and regular employees.
• Working knowledge of custodial equipment and safe cleaning chemicals.
• Proficiency in Microsoft Word and Microsoft Excel.
• Valid Colorado driver’s license.

Responsibilities

• Coordinate daily priorities with custodial supervisors and communicate across teams.
• Assist with staff scheduling and training; coordinate special projects.
• Schedule student interviews and participate in hiring processes.
• Provide training on cleaning techniques and equipment; APPA Level 3 expectations.
• Document performance Improvement plans and maintain records.
• Track work orders and project progress; report delays to managers.
• Monitor equipment repair status and coordinate with suppliers.
• Assist with supplier invoices and campus communications.
• Ensure safe operations and report hazards promptly.

Skills

Supervisory experience

Staff scheduling

Training coordination

APPA Level 3 inspection

Halo work-order management

Microsoft Word

Microsoft Excel

Communication

Team leadership

Education

Degree from an accredited four-year college or university

Tools

Halo

Halo work-order management

Microsoft Word

Microsoft Excel

Job description

ANNOUNCEMENT OF POSITION VACANCY FLSA Status: United States of America (Exempt) Compensation: $55,000 - $59,000 Commensurate with education and experience. Excellent health and retirement benefits package: Click here for more information!

SECTION I - OUR VALUES

At CMU, we believe in acting from a foundation of goodwill. This belief gives us the courage to form meaningful relationships, embark on joint endeavors and take risks in the pursuit of new possibilities. It’s this courage that enables the Mavily to explore new ways of thinking and doing, knowing that there is no perfect solution, no perfect idea. From this place of humility and courage, we’ve built a culture of resilience. We invest in the future by continuously adapting to change, overcoming challenges, and seizing new opportunities. We recognize that change is constant, and our resilience allows us to embrace it with confidence. Endless curiosity drives us to approach the unexpected as if it were expected, seeing opportunities for discovery and renewal in every challenge. In this community rooted in love and dignity, curiosity thrives, leading to endless opportunities for growth and advancement. Inspired by the soul of the West—the spirit that our region embodies—we emerge as a force for positive change, harnessing our collective power to build a Human Scale University that reflects our values and brings to life our shared vision of the world we aspire to create.

Colorado Mesa University Core Values

• Love - Extending oneself for nurturing the growth of self and others
• Dignity - Respecting the intrinsic value of each person and believing that others act from a foundation of goodwill
• Courage - Taking risks in the pursuit of new possibilities
• Humility - Suspending one’s ego and pride to recognize that no idea is perfect and being open to the input of others
• Resiliency - Investing in the future by adapting to changes, overcoming challenges and pursuing opportunity
• Curiosity - Cultivating awe and exploring the unknown
• Power - The strength to act collaboratively with individual agency to achieve our goals

SECTION II – THE SEAT

At CMU, we look at every position as a seat. Every seat is vital and the individual in the seat contributes significantly to our mission of providing an affordable and accessible education and forming meaningful and mutually enriching partnerships that support the well‑being and vibrancy of our community. As a human centric organization, a priority is to ensure we have the “right seats” in our organization, and that the expectations, ownership and accountabilities are defined and communicated clearly for the success of the individuals holding the seats.

Supports custodial services across academic, auxiliary, administrative, and residence life facilities. Reports to the Environmental and Custodial Services Manager and assists with supervision, training, supervisor support, and overall team operations involving 60+ regular employees and 50+ student employees. Custodial supervisors report directly to the manager. The assistant manager coordinates with supervisors to support consistent service, staff development, work‑order completion, and special projects. Assists with staff scheduling when the manager is unavailable, within delegated authority.

OVERVIEW AND ROLE SCOPE OF TEAM AND OR/AND TASKS

• Supervisor and team support: Work alongside supervisors to coordinate daily priorities, address operational needs, and support communication across custodial teams. Refer matters requiring managerial approval to the manager.
• Scheduling and coverage: Assist with staff schedules and coverage when the manager is unavailable. Coordinate student training and scheduling with supervisors and help schedule special projects with assigned staff.
• Student interviews: Schedule student employee interviews, participate in interviews, and provide input through the established hiring process.
• Training and inspection support: Provide training in cleaning techniques and equipment operation as needed, and coordinate orientation and continuing staff development with supervisors. Help provide inspection training and reinforce cleaning practices that support APPA Level 3 expectations.
• Performance documentation: Assist the team with documenting performance improvement plans and corrective action plans. Maintain accurate, confidential records and follow established university procedures.
• Work orders and special projects: Help coordinate, prioritize, and track custodial work orders in Halo. Communicate assignments and project schedules with supervisors and staff, monitor progress, and report on completion or delays.
• Equipment repair monitoring: Help monitor repair status, follow up on progress, and communicate equipment availability and service interruptions to the manager and supervisors.
• Invoice assistance: Assist with submitting supplier invoices for payment through established university processes. Refer discrepancies and approval questions to the appropriate manager or office.
• Team and campus communications: Update custodial team communications and provide campus contacts with work‑order and special‑project scheduling updates as assigned.
• Safe operations: Reinforce established chemical, equipment, and workplace safety procedures during training and operational support. Communicate observed hazards and concerns promptly to supervisors and the manager.

ACCOUNTABILITY TO RESULTS

• Operational coordination: Scheduling support and project assignments are communicated clearly with supervisors; coverage concerns and barriers are elevated promptly.
• Training consistency: Student and staff training is coordinated with supervisors, and inspection training helps teams apply APPA Level 3 expectations consistently.
• Work completion: Work‑order and special‑project progress is tracked, and completion, delays, and unresolved needs are communicated to the responsible supervisor or manager.
• Equipment availability: Repair status is monitored and communicated so supervisors can plan around unavailable equipment.
• Accurate documentation: Performance‑plan documentation and supplier invoice submissions are complete, accurate, and handled through established processes.
• Reliable communication: Custodial team updates and assigned campus communications are timely, clear, and consistent with the managers direction.

CORE PROCESSES Owned:

• Student interview scheduling and participation
• Staff and student training coordination with supervisors
• APPA Level 3 inspection training support
• Work‑order and special‑project coordination
• Equipment repair‑status monitoring
• Supplier invoice submission assistance
• Custodial team and assigned campus communications

Contributor: Staff scheduling when the manager is unavailable
Performance improvement and corrective action documentation

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

SECTION III – OUR DESIRES FOR RIGHT FIT

For the success of our mission and our teams, we desire to have individuals who are a “Right Fit” in our seats. We define “Right Fit” as those who embrace our culture, demonstrate our values, understand the seat and what is required. We seek individuals who want this seat, desire to be a part of a bigger vision and have the capacity to be a successful member of our CMU team.

CAPACITY REQUIREMENTS

• Ability to support a large custodial team, work collaboratively with supervisors, and provide clear training and operational guidance while respecting established reporting relationships.
• Ability to coordinate schedules, student interviews, training activities, work orders, and special projects across multiple facilities and changing priorities.
• Working knowledge of custodial equipment, safe cleaning‑chemical use, cleaning methods, floor care, and APPA Level 3 inspection expectations.
• Ability to use Microsoft Word and Excel and Halo work‑order management and university communication, invoice, and personnel‑documentation tools; maintain accurate and confidential records.
• Ability to monitor repair progress, identify service barriers, and communicate matters requiring the manager’s decision.
• Ability to apply CMU values through respectful communication, staff development, collaborative problem solving, and continuing professional learning.

ESSENTIAL EXPERIENCE FOR RIGHT FIT

• Required: Degree from an accredited four‑year college or university and two years of supervisory experience; OR two years of supervisory experience plus four years of experience in facilities maintenance, operations, or cleaning in an educational, commercial, or institutional organization as a substitute for the degree.
• Demonstrated ability to supervise students and regular employees.
• Working knowledge of custodial equipment and the safe use and application of cleaning chemicals.
• Demonstrated proficiency in Microsoft Word and Microsoft Excel.
• Must possess and maintain a valid Colorado driver’s license.

Preferred:
• Demonstrated proficiency in Halo for work‑order management.
• Demonstrated commitment to lifelong learning.

LANGUAGE SKILLS

• Ability to read and interpret safety data sheets, product labels, cleaning procedures, equipment instructions, and university requirements.
• Ability to prepare training materials, work instructions, inspection reports, and clear written and verbal communications.
• Ability to provide clear training and respond effectively to managers, supervisors, employees, faculty, staff, students, and campus contacts.

REASONING ABILITY

• Ability to identify problems, gather and evaluate information, establish priorities, and select practical solutions.
• Interpret written, oral, diagram, and schedule instructions; adjust staffing and resources when conditions change; and recognize issues requiring escalation.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, sit, and talk or hear. The employee must frequently lift and/or move up to 20 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT

Work takes place in occupied university facilities, residence halls, service areas, offices, and outdoor travel between assigned buildings. The employee may occasionally encounter wet or humid conditions, moving mechanical parts, fumes of cleaning chemicals, and outside weather conditions. Appropriate training, protective equipment, and safe work procedures are required. Noise is usually moderate and may increase during equipment operation or events.

Colorado Mesa University is particularly interested in candidates who have experience working with students from diverse backgrounds and who have a demonstrated commitment to improving the levels of access and success for underrepresented students within higher education. Colorado Mesa University is committed to providing a safe and productive learning and living community. To achieve that goal, we conduct background investigations for all final applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial and/or motor vehicle history. Applicant must be able to verify U.S. employment eligibility. Colorado Mesa University is an Equal Opportunity Employer, committed to a culturally diverse faculty, staff and student body. Women and minorities are encouraged to apply. Any person with a disability as defined by the ADA Amendments Act of 2008 (ADAAA) may be provided reasonable accommodation upon request to enable the person to complete an employment assessment. To request an accommodation, please contact the CMU Human Resources Office by phone or email. You may be asked to provide additional information, including medical documentation, regarding functional limitations and the type of accommodation needed.

A comprehensive university in Grand Junction, Colorado Mesa University provides exceptional educational opportunities on a state‑of‑the‑art campus. As western Colorado’s largest university, CMU serves students on its main campus in Grand Junction, its satellite campus in Montrose, its technical college, CMU Tech, and via online offerings. Colorado Mesa University serves as the primary intellectual and cultural center of western Colorado and promotes the exchange of ideas that are of regional, national, and international importance. Founded in 1925, it is a dynamic university enrolling 10,000 students at the associate, baccalaureate, and graduate levels. At the heart of the CMU experience is an integrative and experiential approach to higher education that encourages students to think differently and empowers them to challenge assumptions. CMU brings students together with expert scholars and thinkers from different disciplines to make connections between ideas and gain the skills to solve the unstructured, complex problems they will encounter in life. Our focus is on providing quality academic programs, built on a strong liberal arts core that supports students’ interests and regional employment needs, as well as technical programs that respond to vocational workforce demands. The Grand Valley is home to some of the best outdoor recreation in the state of Colorado and you will not have to fight traffic and crowds to enjoy it. CMU is surrounded by the Grand Mesa, Book Cliffs, and the Colorado National Monument. We have world‑class mountain biking, rock climbing, hiking, rafting, and a mountain resort that’s less than 45 minutes from campus for skiing, snowboarding, and cross‑country skiing. Living and working in Grand Junction, you will be able to explore one of Colorado’s best kept secrets.