Assistant Manager - Coronado Center, Hollister

Abercrombie & Fitch Co.; Albuquerque (NM); On-site; USD 42,000 - 54,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager for our Albuquerque, NM store. This role blends business strategy with daily store operations, people leadership, and creative styling guidance to boost sales and customer satisfaction.

The Assistant Manager will oversee openings/closes, staffing, payroll, training, and product knowledge, while ensuring outstanding service and brand consistency across Floor, Stockroom, and OMNI channel processes.

Qualifications

• Experience in retail management or supervisory role.
• Strong customer service and leadership skills.
• Knowledge of store operations, scheduling, and payroll.
• Ability to analyze reports for decision making.
• Experience with visual merchandising and floorset updates.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.

Skills

People management

Customer service

Sales analysis

Brand awareness

Visual merchandising

Staff training

Leadership

Tools

POS systems

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analysing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.