Assistant Manager, Commercial Sales

Mattress Firm Inc.; Northern (KY); Hybrid; USD 70,000 - 75,000; Full time

Benefits offered by this job

401(k) with employer matching

Medical, dental, prescription, and vis

Employee discounts on Mattress Firm

Job summary

Mattress Firm Inc. is seeking an Assistant Manager, Commercial Sales to lead a nine-person B2B sales team, coach performance, and optimize our sales processes in a fast-paced environment.

You will analyze pipeline health, manage CRM activities, and develop onboarding plans for new hires while partnering with sales leadership to drive growth and ensure exceptional customer engagement.

Qualifications

• High School diploma or equivalent required.
• 2+ years leadership/coaching experience.
• 3+ years sales experience required.

Responsibilities

• Conduct weekly one-on-one coaching sessions to drive performance and development.
• Analyze sales performance against budget, KPIs, and activity metrics to identify trends and opportunities.
• Monitor and manage CRM activity, including quotes, opportunities, pipeline health, and leads.
• Develop onboarding and success plans for new hires; improve training materials and tools.
• Prepare and present weekly performance summaries and actionable recommendations to Sales Leadership.

Skills

Leadership

Coaching

CRM

Excel

Data analysis

Multitasking

Communication

Education

High School diploma or equivalent

Tools

CRM software

Microsoft Office

Job description

## Assistant Manager, Commercial SalesApplylocations: Virtualtime type: Full timeposted on: Posted Todayjob requisition id: JR-P0062943**IMPORTANT NOTICE FOR INTERNAL APPLICANTS ONLY:**Internal applicants MUST apply to the internal job posting through the Mattress Firm Workday system. To view the list of current internal Job Postings, type “Jobs Hub” into the Workday search bar and click on the link. If you are unable to view the job posting, don't hesitate to get in touch with your Talent Acquisition representative. **Is your current job a nightmare? Make it a dream job at Mattress Firm!** *Join Mattress Firm* *and have the job of your dreams!* Helping people sleep well so they live well is at the core of what we do. The right mattress matters, and so does the right career.Our Sleep Experts are at the heart of what we do: helping customers find their dream mattress and get better sleep. By joining our team, you’ll get to know everything sleep and help us create an exceptional in-store experience. This isn’t your typical retail job—achieve your financial dreams with uncapped commissions and a 401(k) match.**Job Details:****Title:**Assistant Manager, Commercial Sales**Exempt Status:**Exempt**Management Level:**Supervisor**Job Summary:**Mattress Firm Commercial Sales is seeking a motivated and results-driven **Assistant Sales Manager** to help lead our growing B2B sales organization. This individual will play a critical role in coaching, developing, and supporting a team of approximately nine sales professionals while driving performance through data analysis, pipeline management, and process optimization.The ideal candidate is a strong leader with a passion for developing talent,identifying growth opportunities, and using data to improve sales performance. This role is well suited for someone who thrives in a fast-paced environment and enjoys balancing people leadership with analytical decision-making. **Competencies:**Microsoft Product: Intermediate Excel with Pivot table knowledge. Intermediate PPTInternal Note: SM & above welcome to apply. B2B experience preferred.**Essential Responsibilities*** Conduct weekly one on one coaching session to drive performance, accountability and professional development* Analyze sales performance against budget, KPI’s and activity metrics to identify trends, coaching opportunities and areas for improvement.* Monitor and manage sales activity through CRM, including quotes, opportunities, pipeline health, assigned leads, inbound leads, and trade show lead follow-up.* perform regular call reviews and live coaching sessions to improve sales effectiveness, customer engagement, and conversion rates.* Develop and execute performance improvement plans for underperforming team members and structured onboarding and success plans for new hires.* Ensure consistent adherence to sales processes, CRM usage standards, and lead management expectations.* Utilize data and reporting to identify business trends, maximize seasonal sales opportunities, and improve overall team performance.* Prepare and present weekly performance summaries, KPI reporting, and actionable recommendations to the Sales Manager* Assist with the development and enhancement of training materials, sales tools, and best practices.* Recommend and implement process improvements that increase efficiency, productivity, and sales effectiveness across the Commercial Sales team.**Non-Essential Responsibilities*** Assist in the development, maintenance, and enhancement of sales training materials, onboarding resources, and sales playbooks.* Support the creation and maintenance of product information, specifications, competitive positioning, and sales support materials as needed.* Champion company culture by fostering teamwork, engagement, accountability, and a positive employee experience* Support and execute departmental and company initiatives as assigned by Sales Leadership.* Collaborate with cross-functional teams to improve sales processes, communication, and operational efficiency* Assist with special projects, reporting initiatives, and business development efforts as needed**Education*** High School diploma or equivalent required**Professional Experience*** 2+ Years Leadership/coaching required And* 3+ Years Sales experience required**Skills List*** Upholds Mattress Firms core values: Service, Passion, Integrity* Interpersonal: Adapts to new situations, changes, and shifts strategies to meet different types of challenges* Self-Motivated: Organizing and Planning time between specific activities* Conflict Resolution: Effectively manages and resolves conflict in a positive way* Technical: Skillful in compiling, organizing, and using data to enhance planning and effectiveness.* Multitasking: Ability to operate office equipment (e.g., computer, fax, copier) to complete various work tasks, including sending emails, maintaining warehouse records, etc.* Communication Responsiveness: Returns phone calls and emails in timely manor* Articulated: Knowing when to initiate communication and respond* Communication: Mindfully hearing and attempting to comprehend the meaning of words spoken by another person* Time Management: Skilled in initiating, structuring, and carrying out steps to complete projects and tasks**Competencies****Knowledge*** Microsoft Office Products* Must have used CRM extensively**Licenses and Certifications****Physical Demands**Office Environment* Sitting for up to 8+ hours* Standing occasionally* Walking occasionally* Talking frequently* Hearing Frequently* Usage of hands and fingersReaching with hands and arms **Benefits Included:*** Excellent career growth opportunities through on-the-job training and development programs* 401(k) with employer matching* Mental health and life resources* Medical, dental, prescription, and vision plans* Get paid on-demand* Base pay or uncapped commission* Employee discounts on Mattress Firm sleep products and accessories **Compensation:**Competitive pay range of $70,000 - 74,500 plus quarterly bonus potential \* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities may be available and awarded at the discretion of the Company.*\*Pay amount does not guarantee employment for any particular time.* Legal authorization to work in the United States without the need for sponsorship. We require proof of eligibility to work in the United States. EOE/Vet/DisabilityNow don't fall asleep out there. The sooner that we receive your application, the sooner you are to the career of your dreams! Ready to apply? Mattress Firm is accepting applications until: . **Diverse Candidates are Encouraged to Apply.**Mattress Firm is an equal employment opportunity employer and is committed to maintaining a non-discriminatory work environment and does not discriminate against any applicant or employee for employment based on race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other characteristic protected by applicable law. Mattress Firm is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.