Assistant Manager, Clinic Operations

Summit Spine & Joint Centers; Greenville (SC); In loco; USD 75.000 - 105.000; Tempo pieno

Descrizione del lavoro

Summit Spine & Joint Centers in Greenville, SC is seeking an experienced Operations Manager to oversee general clinic and ASC operations across Greenville, Spartanburg, and Anderson locations. You will set goals, policies, and systems that drive efficiency and patient care excellence.

You will lead process improvement, staff training, regulatory compliance, and cross-functional collaboration with physicians and administration to support company growth.

Competenze

• 1+ year of clinical operations experience
• Willingness to travel to all assigned locations
• Experience with eClinicalWorks preferred

Mansioni

• Oversee general clinic and staff operations, establishing and implementing goals, objectives, policies, procedures, and systems for the department
• Project manage initiatives directed by leadership, contributing to process improvement and P&L growth
• Serve as liaison between leadership and employees, promoting staff performance improvement through training and evaluation
• Contribute to development and implementation of structured employee training programs for clinic staff
• Partner with physicians and Administration to ensure standards, regulatory requirements and workflows support the company mission
• Coordinate with Human Resources and Scheduling to ensure adequate staffing across locations under your purview
• Coordinate with 3rd party services to ensure continued company operations
• Gather, analyze, and report data for fiscal and statistical analysis
• Additional duties as assigned

Conoscenze

Leadership

Customer service

Communication

Staff training

Problem-solving

Multi-lingual (a plus)

Formazione

Bachelor's degree preferred

Strumenti

eClinicalWorks

Descrizione del lavoro

Company Overview:

Summit Spine and Joint Centers (SSJC) is a rapidly growing, multi-state Interventional Pain Management group practice providing integrated clinical, surgical, and imaging services. With clinic locations across Georgia, North Carolina, South Carolina, and Tennessee, our care teams include Integrated Pain Solutions in North Carolina and Savannah Pain Management in Georgia, all operating as part of the SSJC organization. As one of the largest single-specialty practices in the nation, we are committed to collaboration, high-quality patient-centered care, and supporting our teams as we continue to expand. We are seeking motivated, qualified professionals to join us in delivering exceptional care across our growing network.

Job Description Summary:

To be successful in this role one must be able to oversee general clinic and ASC operations, establish and implement goals, objectives, policies, procedures, and systems for the department.

This is a full-time, benefited position with Summit Spine & Joint Centers, reporting to the Director of Clinical Operations. The assigned locations include Greenville, Spartanburg, and Anderson, S.C.

Responsibilities:

• Oversee general clinic and staff operations, establishing and implementing goals, objectives, policies, procedures, and systems for the department
• Project manage initiatives as directed by the Director of Clinic Operations or COO, contributing to process improvement and positive P&L growth
• Serve as liaison between leadership and employees, promoting staff performance improvement through training and performance evaluation
• Contribute to the development and implementation of structured employee training programs for all clinic staff
• Partner and collaborate with physicians and Administration to ensure clinical standards, regulatory requirements, and operational workflows support the overall company mission
• Coordinate with Human Resources and Employee Scheduling to ensure adequate staffing for all locations under your purview
• Coordinate with 3rd party services to ensure continued company operations
• Gather, analyze, and report data for fiscal and statistical analysis
• Additional duties as assigned

Skills And Abilities:

• Cohesive leadership and customer service skills required.
• Ability to become a core trainer and super user of EHR (E Clinical Works).
• Excellent communication skills, both verbal and written, with ability to read, write, and speak in English fluently & Multi-Lingual is a plus.
• Strong interpersonal, leadership, and problem-solving skills, and the ability to address issues with staff.
• Ability to train, mentor, and motivate staff.
• Emotional intelligence and manner while assessing performance of employees/performance standards, implementing change, ensuring accountability, and rewarding achievement.

Education And Experience:

• Must be willing to travel to all assigned locations
• Experience using eClinicalWorks preferred
• A minimum of 1-year clinical experience required
• Bachelor's Degree preferred, or equivalent combination of education, training, and experience