Assistant Manager - Chautauqua

Old Navy; Village of Lakewood (NY); On-site; Full time

Job summary

Join a leading retail company as an Assistant Manager where you'll drive sales, develop a high-performing team, and create a best-in-class customer experience. This role requires strong leadership and communication skills, along with a passion for retail. Enjoy competitive benefits including discounts and a robust 401(k) plan.

Benefits

50% off regular-priced merchandise

Competitive Paid Time Off

401(k) plan with company matching

Employee stock purchase plan

Medical, dental, vision, and life insurance

Qualifications

• 1-3 years of retail management experience.
• Ability to utilize retail technology.

Responsibilities

• Drive store sales and deliver results through customer-centric strategies.
• Recruit, hire, and develop Brand Associate teams.
• Ensure compliance with standard operating procedures.

Skills

Communication

Leadership

Customer Service

Education

High School Graduate

Job description

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About Old Navy

Forget what you know about old-school industry rules. When you work at Old Navy, you’re choosing a different path. From day one, we’ve been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.

About The Role

As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development. You support the execution of the store strategy to achieve performance goals. Collaborating with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team delivering a best-in-class customer experience.

What You'll Do

1. Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
2. Recruit, hire, and develop highly productive Brand Associate and Expert teams.
3. Own assigned area of responsibility.
4. Implement action plans to maximize efficiencies and productivity.
5. Perform Service Leader duties.
6. Ensure consistent execution of standard operating procedures.
7. Represent the brand and understand the competition and retail landscape.
8. Promote community involvement.
9. Leverage omni-channel to deliver a frictionless customer experience.
10. Ensure all compliance standards are met.

Who You Are

1. A current or former retail employee with 1-3 years of retail management experience.
2. A high school graduate or equivalent.
3. A good communicator with the ability to effectively interact with customers and your team to meet goals.
4. Passionate about retail and thrive in a fast-paced environment.
5. Driven by metrics to deliver results to meet business goals.
6. Determined to effectively lead and inspire others through coaching and mentoring.
7. Agreeable to work a flexible schedule including holidays, evenings, overnight, and weekends.
8. Able to utilize retail technology.
9. Able to maneuver around the sales floor, stockroom, and office and lift up to 30 pounds.
10. Ability to travel as required.

Benefits at Old Navy

• 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic, and Athleta; 30% off at Outlet for all employees.
• One of the most competitive Paid Time Off plans in the industry.
• Up to five “on the clock” volunteer hours per month.
• Extensive 401(k) plan with company matching up to 4%.
• Employee stock purchase plan.
• Medical, dental, vision, and life insurance.
• See more of the benefits we offer.

Gap Inc. is an equal-opportunity employer committed to diversity and inclusion. Recognized by Forbes as one of the World's Best Employers and for Diversity in 2022.

Hourly Range: $16.70 - $22.90 USD

Employee pay varies based on qualifications, experience, skill level, and location, meeting or exceeding minimum wage requirements.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Other
• Industries: Retail

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