Assistant Manager - Champaign

QuikTrip; Champaign (IL); Presencial; USD 21.000 - 25.000; Jornada completa

Descripción de la vacante

QuikTrip Corp. is seeking an Entry-Level Assistant Manager to support store operations and help the team succeed. You will assist in delivering excellent customer service and reinforcing operational standards, contributing to a welcoming experience for every customer.

Under the guidance of the Store Manager, you will promote teamwork, uphold company policies, and help train clerks on your shift. You will contribute to a consistent, high-performing team culture through hands-on leadership and

Formación

• High school diploma or equivalent (GED).
• Retail store sales experience is preferred.
• Must be able to communicate in English, verbally and in writing, with customers, vendors, and employees.

Responsabilidades

• Customer Service - Own the customer experience by delivering friendly, consistent service.
• Employee Support / Teamwork - Assist and mentor clerks on your shift, fostering teamwork.
• Store Appearance - Help maintain a clean, inviting store environment.
• Food Service and Food Safety - Ensure product quality and safety standards where applicable.
• Merchandising - Support product presentation and layout alignment with customer demand.
• Shift Management - Oversee shift operations and coordinate team efforts to meet demand.
• Business Operations - Adhere to store policies, inventory and reporting processes.

Conocimientos

Pleasant disposition

Patience

Self-motivated

Work unsupervised

English communication

Educación

High school diploma or GED

Descripción del empleo

Job Summary

As an Entry-Level Assistant Manager at QuikTrip, you'll play a hands-on role in supporting store operations and helping your team succeed. From delivering excellent customer service to reinforcing operational standards, you'll be part of the team that keeps things running smoothly and creates a welcoming experience for everyone who walks through the door.

Job Summary

As an Entry-Level Assistant Manager at QuikTrip, you'll play a hands-on role in supporting store operations and helping your team succeed. From delivering excellent customer service to reinforcing operational standards, you'll be part of the team that keeps things running smoothly and creates a welcoming experience for everyone who walks through the door.

Under the guidance of the Store Manager and in coordination with other Assistant Managers, you will promote teamwork, uphold company policies, and support a respectful, inclusive, and customer-focused environment. You'll also help train and develop clerks on your shift, contributing to a consistent, high-performing team culture through hands-on leadership and a commitment to growth.

In this role, you'll demonstrate key strengths like Customer Engagement, Operational Execution, and Teamwork - all in alignment with QuikTrip's Purpose, Core Values, and Standards of Store Operations.

Job Responsibilities

• Customer Service - Own the customer experience by anticipating needs, solving problems, and consistently representing company standards.
• Employee Support / Teamwork - Own team outcomes by mentoring peers, resolving conflicts constructively, and modeling professional behavior.
• Store Appearance - Own the customer-facing environment by proactively addressing appearance issues and guiding peers in daily upkeep.
• Food Service and Food Safety - Own food quality by proactively checking standards, correcting issues, and ensuring customers receive safe, consistent products.
• Merchandising - Own product presentation by optimizing layouts, identifying gaps, and ensuring merchandising aligns with customer demand.
• Shift Management - Own shift performance by anticipating needs, solving problems, and helping coordinate cross-shift efforts to meet customer demand.
• Business Operations - Own operational standards by monitoring task execution, resolving issues, and ensuring reporting and inventory processes are followed.

Qualifications

• Required Education: High school diploma or equivalent (GED)
• Desired Experience: Retail store sales experience
• Desired Skills: Pleasant disposition; patience to deal with difficult situations; self-motivated, and the ability to work unsupervised. Must be able to communicate in English, verbally and in writing, with customers, vendors, and employees.

Schedule / Work / Travel

• Work Pattern: Shift work; may include evenings, nights, weekends and holidays (essential personnel during weather/events).
• Physical / Environment: Requires standing for extended periods and routine walking.
• Requires lifting up to 30-60 lbs
• May work in cold/freezer areas or outdoors at times.