Assistant Manager - Castle Shannon

Greater's; Pittsburgh (Allegheny County); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Bonus programs

Health insurance

Short-term disability insurance

401K with company match

Paid Time Off

Job summary

Graeters Ice Cream in Castle Shannon, PA is seeking an Assistant Manager for its retail location. The role focuses on leading a team to deliver excellent guest service, managing daily operations, and maintaining product quality and store presentation.

You will assist the Store Manager with staffing, inventory, ordering, and visual merchandising, while upholding Graeters standards and driving sales. This is a full-time, on-site position with benefits.

Qualifications

• Retail/supervisory experience (1–2 years) in a team of 5+ people.
• Ability to analyze sales data and read/instructions; write reports.
• Physical ability to lift up to 40 lbs and stand for 8+ hours.

Responsibilities

• Lead store team to deliver guest service, sales, and product quality.
• Assist Store Manager with people, products, and systems in-store.
• Oversee cash handling, inventory, ordering, and product display.

Skills

Guest service

Leadership

Cash handling

Education

High school diploma

2-year college or degree preferred

Job description

Job DetailsJob Location: Castle Shannon - Pittsburgh, PA 15234Position Type: Retail ManagementSalary Range: $15.50 - $21.50 HourlyLove ice cream? Love helping people? Then we've got a job for you! Graeters is looking to grow our team with people who share our passion for giving our customers the BEST. Graeters is a fun and exciting fourth-generation family-owned company looking for candidates to help us achieve our goal of providing our guests with the best service and products available anywhere. Feel free to stop into any of our retail locations and find out what all the excitement is about!

Graeters Ice Cream, a hometown favorite for over 150 years, is continuing to grow, and we need more managers to support our retail stores. Assistant Managers are responsible for being brand ambassadors at Graeters. They lead the team they are responsible for with exceptional performance levels, including guest service, sales, profits, quality, and employee engagement. They have a high level of focus that maximizes the potential and performance of the overall organization. The Assistant Manager maintains excellence in product quality, guest service, product display, and store environment, which has been Graeters cornerstone since 1870!

You will enjoy a competitive salary, depending on your experience, as well as:

• Our bonus programs.
• A shared healthcare program for you and your family.
• Company-paid short-term disability insurance.
• A 401K with a company match.
• Paid Time Off and MORE!

THIS IS THE JOB FOR YOU IF:

• You are passionate about guest service and making people's day.
• You want to build your management skills by growing your understanding of cash management, inventory, ordering, product display, and leading teams.
• You are organized and can assist the Store Manager with the people, products, and systems in a retail environment.
• You are goal-oriented and can grow a team through goal-setting.
• You have acute problem-solving skills.
• You are passionate about your work, and you share that enthusiasm!

JOB REQUIREMENTS:

• EXPERIENCE: Retail and/or food service background. Minimum of 1-2 years in a supervisor/manager/leadership role of a team of at least 5 people.
• MATH & LANGUAGE SKILLS: Must be able to work with and analyze sales numbers, ratios, measurements, percentages, etc. Must have the ability to read and comprehend instructions in the use of equipment, methods, processes, and procedures; write professional reports and memos; speak before a group with poise.
• EDUCATION: Minimum of high school diploma. An associate's or bachelor's degree in a relevant field is preferred, or a combination of education and supervisory experience is preferred.
• PHYSICAL DEMANDS: The job may require you to be able to lift up to 40 lbs, have the flexibility and strength to load supplies and equipment (around the store and in/out of vehicles), and be able to stand on your feet for prolonged periods of 8+ hours.
• FULL-TIME EMPLOYMENT: A minimum of 40 hours/week for management positions, a varied schedule including nights, weekends, and holidays (closed Thanksgiving and Christmas).

Click here to view the complete list of benefits offered by Graeters Ice Cream.