Assistant Manager - Carriage Crossing

Gap Inc.; United States; Remote; USD 45,000 - 55,000; Full time

Job summary

A leading company in the retail sector is seeking an Assistant Manager to drive sales growth and enhance customer experience. The role involves leading a team, executing store strategies, and ensuring operational excellence. If you are passionate about retail and have management experience, this is an exciting opportunity to make a significant impact in a fast-paced environment.

Qualifications

• 1-3 years of retail management experience required.
• Ability to work a flexible schedule including holidays and weekends.

Responsibilities

• Drive store sales and deliver results through customer-centric strategies.
• Recruit, hire, and develop productive teams.
• Ensure compliance with standard operating procedures.

Skills

Communication

Leadership

Customer Service

Metrics Driven

Education

High School Graduate or Equivalent

Job description

About the Role

As an Assistant Manager, you set the tone for the store and the team, helping to bring our brand to life for our customers. You are responsible for driving profitable sales growth through all aspects of the store, including customer and product operations, merchandising, and talent development. You support the execution of the store strategy to achieve performance goals. Collaborating with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team that delivers a best-in-class customer experience.

What You'll Do

1. Support strategies and processes to drive store sales and deliver results through a customer-centric mindset.
2. Recruit, hire, and develop highly productive Brand Associate and Expert teams.
3. Own an assigned area of responsibility.
4. Implement action plans to maximize efficiencies and productivity.
5. Perform Service Leader duties.
6. Ensure consistent execution of standard operating procedures.
7. Represent the brand, understanding the competition and retail landscape.
8. Promote community involvement.
9. Leverage omni-channel strategies to deliver a frictionless customer experience.
10. Ensure all compliance standards are met.

Who You Are

1. A current or former retail employee with 1-3 years of retail management experience.
2. A high school graduate or equivalent.
3. A good communicator with the ability to effectively interact with customers and your team to meet goals.
4. Passionate about retail and thrive in a fast-paced environment.
5. Driven by metrics to deliver results and meet business goals.
6. Determined to effectively lead and inspire others through coaching and mentoring.
7. Able to work a flexible schedule, including holiday, evening, overnight, and weekend shifts.
8. Able to utilize retail technology and maneuver around the sales floor, stockroom, and office, lifting up to 30 pounds.
9. Ability to travel as required.