Assistant Manager - Cape Cod Mall, Hollister

A&F Stores, Inc.; Fresh Brook (MA); On-site; USD 23,866 - 33,992; Full time

Benefits offered by this job

Quarterly Incentive Bonus Program

Paid Time Off

Medical, dental and vision insurance

401(k) savings plan with company match

Paid Volunteer Day

Job summary

A&F Stores, Inc. is seeking an Assistant Manager to drive sales results, manage store operations, and lead team development. The role involves supervising daily routines, ensuring excellent customer service, and fostering a strong team environment.

The ideal candidate has a Bachelor’s degree or supervisory experience and must maintain a focus on customer needs and fashion trends. The position offers a starting pay of $21.00 per hour and various benefits, including medical and a quarterly incentive bonus.

Qualifications

• 1 year of supervisory experience in a customer-facing role.
• Knowledge of fashion trends.
• Ability to work in a fast-paced environment.

Responsibilities

• Perform daily opening and closing routines.
• Supervise sales floor and stockroom operations.
• Train and develop non-management staff.
• Drive sales through customer service.

Skills

Customer focus

Communication skills

Team-building

Strong work ethic

Interpersonal skills

Fashion trends knowledge

Education

Bachelor’s degree or supervisory experience

Job description

The Assistant Manager is a multi‑faceted role that merges business strategy, operations, creativity, and people management. Assistant managers drive sales results by analyzing the business and providing best‑in‑class customer service. They manage daily store operations, oversee opening and closing routines, and drive efficiency in all store processes. They also lead talent through recruiting, training, engagement, and development.

What You’ll Do

• Perform opening and closing routines.
• Supervise sales floor and stockroom, ensuring excellent customer service and seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets and perform inventory control.
• Operate register/point‑of‑sale systems.
• Fulfill omni‑channel orders.
• Represent the brand and exemplify company culture and values.

What It Takes

• Bachelor’s degree or one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team‑building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

What You’ll Get

• Quarterly Incentive Bonus Program.
• Paid Time Off.
• Paid Volunteer Day per year.
• Merchandise discount.
• Medical, dental and vision insurance.
• Life and disability insurance.
• Associate Assistance Program.
• Paid parental and adoption leave.
• 401(k) savings plan with company match.
• Training and development opportunities for career advancement.

The starting rate for this position is $21.00 per hour. Pay range is $21.00 – $21.00 per hour. The starting rate and range may be modified in the future.

ABERCROMBIE & FITCH CO. IS AN EQUAL OPPORTUNITY EMPLOYER.