Assistant Manager C - FT

Chico's FAS, Inc. - Retail; Warrington Township (Bucks County); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading retail company as an Assistant Store Manager, where you'll support the Store Manager in fostering a customer-focused culture. This role involves managing sales operations, training staff, and ensuring a great customer experience. Ideal candidates will have retail management experience, strong communication skills, and the ability to lead high-performing teams. Enjoy a dynamic work environment with opportunities for growth and development.

Qualifications

• 2+ years retail management experience preferred.
• Must be 18 or older.

Responsibilities

• Support Store Manager in managing sales operations and human resources.
• Analyze sales reports and execute sales strategies.
• Motivate and inspire the team to meet sales goals.

Skills

Communication

Leadership

Customer Service

Organizational Skills

Multitasking

Education

High School diploma or equivalent

Job description

We are customer obsessed, innovative, and have the best culture in retail. Join our team today!

POSITION OBJECTIVE:

The Assistant Store Manager supports the Store Manager in fostering a customer and product-focused sales culture, aligning with our values and guiding principles. Responsibilities include managing sales operations, asset protection, and human resources to ensure a great customer experience and maximize profitability. We love what we do and believe our teams make us the most amazing place to work, learn, and grow!

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

• Analyze sales reports and KPIs to assess business needs; collaborate with Store Manager to execute sales strategies.
• Set clear expectations and hold the team accountable for brand, performance, and behavior standards.
• Manage payroll and supply budgets.
• Oversee operational activities like scheduling, inventory, opening/closing duties, and merchandise flow.
• Handle financial activities including cash handling, price changes, and register transactions following policies.
• Ensure compliance with laws and policies; conduct associate training on controls.
• Manage inventory receipt, dispatch, replenishment, and physical inventories.
• Maintain visual presentation and store organization to reflect the brand.
• Develop a high-performance sales culture, motivating the team to meet sales goals.
• Train and coach staff on product knowledge and selling techniques.

Building High Performing Teams

• Motivate and inspire the team, promoting shared vision and core values.
• Foster an inclusive, collaborative problem-solving environment.
• Communicate effectively with the team and Store Manager to lead positive change.
• Seek personal development and feedback to enhance leadership skills.

Customer Experience

• Promote and model the Most Amazing Personal Service (MAPS) principles, ensuring an omni-channel experience.
• Utilize sales techniques and product knowledge to assist customers and recommend merchandise.
• Resolve customer concerns promptly.
• Ensure efficient register operations and adherence to payment policies.
• Maintain consistent communication with customers through loyalty programs and sign-ups.

Talent

• Assist in recruiting, hiring, and developing a high-performing team.
• Support training initiatives and assess team performance.
• Address HR issues promptly and effectively.
• Drive engagement by recognizing employee achievements.
• Ensure compliance with employment policies.

Other duties as assigned. Responsibilities may vary across different brands.

QUALIFICATIONS:

• High School diploma or equivalent
• 2+ years retail management experience preferred
• Must be 18 or older
• Excellent communication skills
• Adaptability to company technology
• Proven customer service and leadership skills
• Strong organizational and multitasking abilities
• Leadership, training, and team-building skills
• Knowledge of store operations and administration
• Effective communication with staff and customers
• Reliable attendance; flexible schedule including nights, weekends, holidays

PHYSICAL REQUIREMENTS:

• Constant walking/standing (67-100%)
• Occasional lifting up to 50 lbs. (1-33%)
• Frequent climbing (34-66%)

We are continually accepting applications for talented individuals. To apply, submit your application; note that some duties may vary by brand. Accommodation requests for disabilities are available; contact your local Store Manager for assistance.

5463 Shops at Valley Square

Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate based on race, color, religion, marital status, age, national origin, disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity, military service, veteran status, or any other protected category.