Assistant Manager- Burger King

Onvo, Inc.; Wright Township (PA); On-site; USD 19,000 - 28,000; Full time

Job summary

Onvo, Inc. is seeking a Burger King Assistant Manager in Wright Township, PA. Under the General Manager’s direction, you will help run daily operations, manage inventories and cash controls, and ensure the restaurant meets brand standards and regulatory requirements.

You’ll also support the GM in recruiting, training, and developing a productive store team committed to exceptional customer service. The AM role rewards leadership, sales growth, and a fun, energized work environment, while

Qualifications

• Customer service excellence and guest engagement.
• Ability to lead and motivate a team to achieve sales goals.
• Experience in hiring and training store staff.
• Strong inventory control and cash handling practices.
• Promotion of sales initiatives and promotions.
• Knowledge of food safety and safe food-handling practices.

Responsibilities

• Provide exceptional customer service and coach staff to maintain a high service level.
• Assist GM with daily operations and brand standards.
• Support inventory control and cash handling procedures.
• Recruit, train, and develop restaurant team members.
• Help drive sales through promotions and customer engagement.
• Ensure clean, safe, and compliant restaurant environment.

Skills

Customer Service

Team Leadership

Hiring Training

Inventory Control

Cash Handling

Sales Promotion

Food Safety

Job description

Job Description: The Burger King Assistant Manager (AM) is responsible for providing exceptional service to our customers with an entrepreneurial, sales-driven spirit for the company. A key priority includes assisting the GM in the daily operation of the restaurant. Under the direction of the GM, this position will also be responsible for maintaining inventories, cash control, restaurant appearance and completing daily paperwork. Candidates should be able to strategically recruit, train and develop a productive store team whose primary focus is promoting our brand while offering exceptional customer service. The AM should inspire and encourage teamwork towards successfully achieving sales goals, upholding daily operations and most importantly, create a fun and energized environment.

Customer Service

Assures a pleasant shopping experience for all customers, responds to customer complaints and solicits customer feedback and input. Regularly coaches team to provide and maintain a consistent high level of customer service.

Clean, Safe and Secure

Maintains a facility that is consistently inspection ready in all areas including food preparation, restrooms and all guest contact areas. Complies and maintains all Department of Health, internal company and brand inspection standards. Follows daily Safety Inspection/Emergency Response Protocols to quickly recognize and remove potential safety hazards to customers, employees and vendors while operating in a manner that does not put company property and assets at risk.

Food Safety and Planning

Enforces sanitary practices for food handling, general cleanliness and maintenance of kitchen and dining areas. Ensures compliance with operational standards, company policies, federal/state/local laws and ordinances. Responsible for establishing consistent high quality of food preparation and service while maintaining a professional restaurant image.

Hiring and Training

Assists the GM in the hiring of new team members to meet the needs of the business and maintain a well staffed restaurant. Assures restaurant has a well trained staff to meet and exceed operational standards.

Inventory Control

Under the direction of the GM, the AM is responsible for maintaining inventories and store appearance. Treat inventory as if it is cash. All inventory variances researched, discussed and reported to the GM as early as possible. Makes sure all storage areas are clean and products are well organized and labeled with the date received.

Sales Generation

Provides Support to the GM in meeting monthly, quarterly and annual sales goals. This involves setting individual sales goals, holding contests for employees and or offering sales promotions. Executes all marketing activities to include: POP, suggestive selling and new item training rollouts.

Labor Controls

Assists the GM with schedules to assure all shifts are covered and properly staffed. Coordinates daily assignments and activities of associates based on sales.

Cash Controls

Assures proper execution of all cash management activities, including accurate cash handling, credit card processing and safety procedures. Any unexplained cash shortage over $10 must be reported to GM or District Manager (DM), Restaurants.

Pay: $17+ per hour

Disclaimer: The list of Principal Duties, Essential Functions, and Basic Qualifications is illustrative but not exhaustive. Management reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change without notice.

Onvo is an equal opportunity employer.

Onvo maintains a work environment in which Team Members are treated fairly and with respect and in which discrimination of any kind will not be tolerated.

In accordance with federal, state and local laws, we recruit, hire, promote and evaluate all applicants and Team Members without regard to race, color, religion, sex, age, national origin, ancestry, familial status, marital status, and sexual orientation or preference, gender identity or expression, citizenship status, disability, veteran or military status, genetic information, domestic or sexual violence victim status or any other characteristic protected by applicable law.

Unlawful discrimination will not be a factor in any employment decision.

At Onvo, we are passionate about convenience.

We aren't just in the business of fuel or food.

We're in the business of providing the best experience for our guests, every time.

We are dedicated to providing our guests with exceptional service that is always quick, always kind, and always convenient.