Assistant Manager - Broadway Plaza, Abercrombie & Fitch

A&F Stores, Inc.; Walnut Creek (CA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Incentive bonus

Paid time off

Merchandise discount

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Parental leave

401(k) match

Training opportunities

Job summary

Abercrombie & Fitch Co. in Walnut Creek, CA is seeking an Assistant Manager to lead store operations, sales and people development. The role blends business strategy, creativity and customer service to drive results and ensure an engaging shopping experience.

You will oversee opening/closing routines, staffing, product knowledge, visual displays, and omni-channel fulfillment while upholding our brand culture and values. Growth opportunities exist within the store network.

Qualifications

• Bachelor's degree OR one year of supervisory experience in a customer-facing role.

Responsibilities

• Open and close routines.
• Supervise sales floor and stockroom with excellent service and seamless operations.
• Schedule staff and manage payroll.
• Train and develop non-management staff.
• Demonstrate product knowledge and brand awareness to drive sales.
• Build and maintain visual displays.
• Analyze reporting to inform decisions.
• Protect store assets and perform inventory control.
• Operate POS systems.
• Fulfill Omni-Channel orders.
• Represent the brand and uphold company culture and values.

Skills

Customer service

Leadership

Communication

Team building

Education

Bachelor's degree

Job description

Assistant Manager

Job Description: The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

What You’ll Do

• Perform Opening and Closing Routines.
• Supervise sales floor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non‑management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and exemplify Company Culture and Values.

What it Takes

• Bachelor’s degree OR one year of supervisory experience in a customer‑facing role.
• Maintain a strong customer focus.
• Knowledge of current fashion trends.
• Drive to achieve results and exhibit a strong work ethic.
• Possess strong communication and interpersonal skills.
• Team building and ability to coach others.
• Take initiative and demonstrate confidence.
• Balance multiple tasks while being detail‑oriented.
• Engage in applied learning and proactive thinking.
• Ability to show up in a fast‑paced and challenging environment.

What You’ll Get

• Competitive incentives to reward commitment, including a Quarterly Incentive Bonus Program.
• Paid Time Off, Paid Volunteer Day per year.
• Merchandise discount.
• Medical, Dental and Vision Insurance.
• Life and Disability Insurance.
• Associate Assistance Program.
• Paid Parental and Adoption Leave.
• 401(k) Savings Plan with Company Match.
• Training and Development Opportunities for Career Advancement.
• Access to a global team that celebrates individuality.

Starting rate: $26.00 per hour. (i.e., the recruiting pay range for this position is $26.00-$26.00 per hour). The starting rate and range may be modified in the future.

Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs. The company operates a family of brands, including Abercrombie and Hollister brands, providing enduring quality and exceptional comfort to customers worldwide.

Abercrombie & Fitch Co. is an Equal Opportunity Employer.