Assistant Manager - Brandon Exchange, Abercrombie & Fitch

Abercrombie & Fitch Co.; Brandon (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

Abercrombie & Fitch Co. is seeking an Assistant Manager in Brandon, Florida. This multifaceted role combines business strategy, operations, and talent leadership. Responsibilities include driving sales through exceptional customer service, managing opening and closing routines, staffing, and training a non-management team. Creativity is key, with expectations to enhance visual displays and maintain efficient store processes. Opportunity for growth into leadership positions is available within the company.

Qualifications

• Experience in retail management or supervisory roles.
• Strong communication skills and customer service orientation.
• Ability to analyze sales data and make informed decisions.

Responsibilities

• Supervise store daily operations and ensure customer satisfaction.
• Manage scheduling and staffing for optimal efficiency.
• Conduct training and development for staff.

Skills

Sales analysis

People management

Customer service

Visual merchandising

Job description

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.

Responsibilities

• Perform Opening and Closing Routines.
• Supervise salesfloor & stockroom, ensuring excellent customer service & seamless operations.
• Conduct staffing and scheduling operations and payroll management.
• Train and develop the non-management staff.
• Demonstrate product knowledge and brand awareness, while driving sales.
• Build and maintain visual displays.
• Analyze reporting to inform decision making.
• Protect store assets & perform inventory control.
• Operate Register/Point of Sale systems.
• Fulfill OMNI Channel Orders.
• Represent the Brand and Exemplify Company Culture and Values.