Assistant Manager: Bonus-Eligible, Fast-Paced Team Leader

16012 Jersey Mike's Subs Plymouth, MA; Plymouth (MA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Monthly performance bonus

Free subs while working

50% employee discount on days off

Earned/accrued paid vacation time — up

Aflac supplemental insurance options

Continued training, development, and

Advancement opportunities

Growth within the organization

Job summary

Jersey Mike’s Subs Plymouth, MA is seeking a motivated, hands-on Assistant Manager to work with the General Manager, oversee restaurant operations, develop a strong team, deliver outstanding customer service, and drive results.

This full-time management role emphasizes staffing, KPI achievement, inventory, food safety, and maintaining Jersey Mike’s standards. The ideal candidate demonstrates leadership, urgency, and the ability to coach and lead from the front.

Qualifications

• Education: High school diploma or equivalent.
• Experience: 2 years of QSR (Quick Service Restaurant) experience preferred.
• Must be 18 years of age or older.
• ServSafe Manager Certification required.
• Must have reliable transportation.
• This is a FULL-TIME management position.
• Must have open availability with no exceptions, including days, evenings, weekends and holidays.
• Must be available to work during peak business periods.
• Previous leadership or restaurant management experience preferred.
• Ability to lead, coach, delegate, and hold team members accountable.
• Strong communication, organization, and time-management skills.
• Ability to work in a fast-paced, physically active restaurant environment.
• Must be dependable, punctual, and able to meet scheduling requirements.
• Must be able to pass a basic background check.

Responsibilities

• Assist the General Manager in overseeing daily restaurant operations while maintaining Jersey Mike’s standards for quality, service, cleanliness, and food safety.
• Support the General Manager with recruiting, interviewing, hiring, training, developing, and retaining a strong team.
• Coach and develop team members and future leaders.
• Assist with building and executing effective weekly schedules based on projected sales and labor goals.
• Actively manage labor throughout each shift and make staffing decisions based on business needs.
• Monitor and achieve store KPI and profitability goals (sales, labor, food cost, waste, customer satisfaction).
• Assist with weekly and monthly inventory and identify opportunities to control food cost and waste.
• Maintain proper cash management and financial controls.
• Assist with ordering, receiving, inventory rotation, FIFO, and maintaining product availability.
• Maintain exceptional food safety and sanitation standards at all times.
• Ensure the restaurant is consistently clean, organized, stocked, and guest-ready.
• Deliver outstanding customer service and resolve guest concerns.
• Maintain Jersey Mike’s product standards (portioning, sub weights, preparation, presentation).
• Lead shifts with urgency, organization, communication, and proper position deployment.
• Delegate effectively and hold team members accountable to expectations.
• Complete assigned administrative responsibilities accurately and on time.
• Follow and enforce company policies, attendance expectations, and operational standards.
• Communicate with the General Manager regarding staffing, operations, maintenance, and store needs.
• Step into a leadership role and oversee store operations in the General Manager’s absence.
• Create a positive, respectful, professional workplace and lead by example.
• Be willing to work alongside the team in every position and lead by example.
• Take ownership of the shift and restaurant, identify problems, create solutions, and follow through.

Skills

Leadership

Communication

Time management

Team development

Education

High school diploma or equivalent

Job description

Jersey Mike’s Subs Plymouth, MA is seeking a motivated, hands-on Assistant Manager to work with the General Manager, oversee restaurant operations, develop a strong team, deliver outstanding customer service, and drive results.

This full-time management role emphasizes staffing, KPI achievement, inventory, food safety, and maintaining Jersey Mike’s standards. The ideal candidate demonstrates leadership, urgency, and the ability to coach and lead from the front.