Assistant Manager BOH - Uptown, TX

Fogo de Chão; Town of Texas (WI); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading restaurant chain is seeking a Restaurant Supervisor to oversee operations and ensure guest satisfaction. The ideal candidate will have at least 5 years of experience in restaurant operations, preferably in churrasco cuisine, and will be responsible for mentoring staff and managing reservations. This role offers opportunities for professional growth and a comprehensive benefits package.

Benefits

Medical, Dental, Vision insurance

Company-paid Life Insurance

Short-Term Disability

Voluntary benefits including Critical Illness and Pet Insurance

Qualifications

• Minimum 5 years of restaurant operations experience; 3 years in churrasco preferred.
• Proficiency in food planning, sanitation, and personnel management.
• High School Diploma required; Bachelor's preferred.

Responsibilities

• Advise and supervise restaurant team members.
• Manage guest reservations and ensure guest satisfaction.
• Oversee inventory and communicate safety policies.

Skills

Food planning

Sanitation

Personnel management

Report preparation

Education

High School Diploma or equivalent

Bachelor's in hotel/restaurant management

Tools

Microsoft Office

Aloha POS

Workday

GuestBridge

MenuLink

Job description

Job Description for Restaurant Supervisor at Fogo de Chão

At Fogo de Chão, we aim to provide our guests with an unforgettable dining experience centered around the Culinary Art of Churrasco. Our mission is to ignite passion and joy while caring for our team, guests, and communities. We believe in creating better futures by bringing our best every day to feed a purposeful future, starting with our team members. We offer fulfilling career opportunities with avenues for professional and personal growth at all levels. Our core values—teamwork, integrity, excellence, humility, and Deixa Comigo (we've got you!)—guide our daily actions.

Now Hiring / Immediately Hiring

Position Overview:

• Advise and supervise restaurant team members.
• Attract, develop, and retain staff.
• Manage guest reservations and wait times using GuestBridge / OpenTable.
• Ensure all employees hold valid food handler certifications.
• Promote a Culture of Recognition (OZ Principle).
• Ensure guest satisfaction and address concerns promptly.
• Oversee inventory, forecasting, and target setting.
• Manage EcoSure program and action plans.
• Communicate and enforce safety policies and procedures.
• Maintain safety for guests and team members.
• Make timely and confident decisions.
• Adapt to changing situations and prioritize tasks accordingly.
• Plan and organize work effectively to meet organizational needs.
• Drive results and motivate the team to excel.
• Recognize and exceed guest expectations.
• Lead and manage team members to achieve organizational goals.
• Mentor, advise, and provide feedback for team development.
• Maintain high standards of quality and resilience.
• Collaborate effectively with team members.
• Follow organizational policies, processes, and procedures.
• Possess the necessary functional skills and knowledge for effective performance.

Qualifications:

• Minimum 5 years of restaurant operations experience; 3 years in churrasco and churrascaria cuisine preferred.
• High School Diploma or equivalent required; Bachelor's in hotel/restaurant management preferred.
• Proficiency in food planning, sanitation, personnel management, and report preparation.

Computer Skills:

• Proficient in Microsoft Office (required).
• Experience with Aloha POS, Workday, GuestBridge, and MenuLink (preferred).

Physical Demands:

Must frequently lift/move up to 25 pounds and possess endurance and mental acuity to handle high-stress situations and conflicts.

Benefits:

Medical, Dental, Vision insurance available for full-time team members from the first of the month after starting. Company-paid Life Insurance and Short-Term Disability are provided where applicable. Additional voluntary benefits include Critical Illness, Hospital Indemnity, Accident Coverage, Permanent Life, and Pet Insurance.