Assistant Manager -Big Red Restaurant

EHPV Operating Group LLC; Norfolk (NE); On-site; USD 42,000 - 54,000; Full time

Job summary

Big Red Restaurant & Sports Bar in Norfolk, NE is seeking an Assistant Manager to help oversee front and back of house operations and drive guest satisfaction. You will lead staff, ensure quality and adherence to recipes, and support daily supervisory duties to meet sales and service goals.

The role requires experience in food service, strong communication, and the ability to work nights and weekends. A high school diploma or equivalent is preferred, with growth opportunities within the division.

Qualifications

• Minimum 21 years of age.
• High school diploma or equivalent preferred.
• Prior experience in related food service positions required.
• Ability to work in high-stress environment.
• Willingness to work nights and weekends.
• Strong communication and interpersonal skills.
• Adherence to health and safety regulations.
• Ability to supervise staff and manage cash.

Responsibilities

• Oversee front and back of house operations.
• Lead and train staff to achieve sales and service goals.
• Ensure food preparation and service consistency with recipes and standards.
• Control cash handling and reconcile receipts.
• Schedule labor and manage labor costs.
• Prepare reports and coordinate menus and training.
• Support management in planning and development.
• Ensure guest service standards and sanitation.

Skills

Customer service

Leadership

Communication

Cash handling

Staff training

Education

High school diploma or equivalent

Job description

Division Big Red Restaurant & Sports Bar - Norfolk

Category Food & Beverage

Position Assistant Manager - Restaurant

Description

Big Red Restaurant & Sports Bar, 2101 West Pasewalk Avenue, Norfolk, NEis looking for an Assistant Manager.

Position Summary

The Assistant Manger is responsible for helping oversee front & back of house operations. Specifically, bringing attention to coordinating the planning, organizing, training and leadership necessary to achieve stated objectives in sales, costs, employee retention, guest service and satisfaction, food quality, cleanliness and sanitation. carried out in accordance with internal policies and procedures.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards.
• Achieve company objectives in sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment.
• Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures.
• Make employment and termination decisions consistent with General Manager Guidelines for approval or review
• Fill in where needed to ensure guest service standards and efficient operations
• Continually strive to develop your staff in all areas of managerial and professional development.
• Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner.
• Coordinate all training activities for staff and service employees to include the identification and analysis of training needs and the design and implementation of programs
• Participate in other menu planning activities to include the determination of purchasing specifications, product and recipe testing, and menu development
• Schedule labor as required by anticipated business activity while ensuring that all positions are staffed when and as needed and labor cost objectives are met.
• Assist other managers as requested in areas such as plate presentation, special function menu planning, and the design of new service areas
• Prepare operational reports and analyses setting forth progress and adverse trends, and making appropriate recommendations
• Perform other work-related duties as assigned

Position Requirements

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Minimum 21 years of Age
• High school diploma or equivalent preferred
• Prior experience in related food service positions required
• Ability to work in high-stress environment
• Ability to work nights and weekends a MUST.
• Moderate reading and writing skills; ability to follow written and oral instructions and procedures
• Promotes positive public relations with guests
• Proficient interpersonal relations and communicative skills; cooperates and works together with all co-workers; plans and completes job duties with minimal supervisory direction using appropriate judgment
• Manual dexterity; auditory and visual skills
• Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests and procedures

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions.

While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers; handle or feel objects, tools, or controls. The employee is regularly required to lift, bend, kneel, stoop, climb, push and pull items weighing 50 pounds or less. Employee is regularly exposed to kitchen equipment (e.g., oven, stove, dishwasher, slicer, coffee machine, steamer, mixer, and chef's knives).

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

Note

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.

The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Exempt/Non-Exempt Non-Exempt

Full-Time/Part-Time Full-Time and/or Part-Time

Shift Various Shifts

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

This position is currently accepting applications.