Assistant Manager, Beverage

Seminole Hard Rock Support Services; Seminole (FL); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Comprehensive benefits

Work-life balance

Job summary

Seminole Hard Rock Support Services is seeking a beverage department supervisor to manage staff on property and ensure top customer service while meeting financial goals. The role requires coordinating dining room functions, maintaining records, and addressing guest concerns in a fast-paced casino setting.

Applicants should have a relevant degree or equivalent supervisory experience, be computer literate with Excel/PowerPoint/Word, and be flexible for nights, weekends, and holidays.

Qualifications

• Bachelor's degree preferred with two to four years of restaurant supervisory experience or a combination of education and/or work experience.
• Associate’s degree preferred.
• Casino beverage experience of 300+ employees is preferred.
• Able to work a varied work schedule including nights, weekends, and holidays.
• Must be computer literate; knowledge of Excel, PowerPoint and Word required.

Responsibilities

• Assist in scheduling and supervision of the beverage department and coordinate dining room functions while monitoring costs.
• Communicate daily needs and expectations with management and support staff.
• Maintain accurate records, prepare reviews, and analyze reports.
• Handle guest issues and promote positive guest relations at all times.
• Maintain a clean, safe, hazard-free work environment within area of responsibility.
• Other duties as assigned.

Skills

Restaurant supervisory experience

Team leadership

Communication skills

Education

Bachelor's degree preferred

Associate’s degree preferred

Tools

Excel

PowerPoint

Word

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Responsibilities:

This position is responsible for assisting in the management of the beverage staff on property, according to established standards. This includes achieving maximum customer service and satisfaction, while achieving financial goals.

Essential duties include, but are not limited to:

• Communicates with management and support staff on daily needs, requirements and expectations.
• May assist in scheduling, planning, timing and supervision of details for the beverage department, as well as coordinating dining room functions and monitoring costs.
• Ensures accurate record keeping, prepares reviews, and analyzes reports.
• Handles guest issues and promotes positive public/employee relations at all times.
• Maintains a clean, safe, hazard-free work environment within area of responsibility.
• Other duties as assigned.

Qualifications:

• Bachelor's degree preferred with two (2) to four (4) years of restaurant supervisory experience required or a combination of education and/or work experience.
• Associate’s degree preferred.
• Casino beverage experience of 300+ employees is preferred.
• Able to work a varied work schedule to include nights, weekends, and holidays.
• Must be computer literate.
• Knowledge of Excel, Power Point and Word required.
• Ability to read and understand all Seminole Tribe of Florida policies and procedures.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
• Must be able to complete standard Seminole Tribe of Florida forms and reports.
• Must be able to interface effectively with other management staff to deliver a positive guest service experience.
• Have excellent written and verbal communication skills.
• Be flexible and adaptable to change.
• Be team-oriented and enjoy working with and assisting people.
• Able to exercise judgment on an independent basis.
• Be articulate and possess a professional appearance and demeanor.
• Possess punctuality and meet deadlines.

Work Environment:

Duties and responsibilities are typically performed on the Casino Floor in a fast-paced, guest-smoking environment, with constant exposure to general public and excessive noise.

While performing the duties of this job, the employee is frequently required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close, distance, color, and peripheral vision, depth perception and ability to adjust focus.

Native American Preference Policy:

The Tribal Council gives preference in all of its employment practices to Native Americans. First preference in hiring, training, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.

Employment Process:

Seminole Gaming’s employment process requires candidates to obtain gaming licensure by successfully completing a background check with Seminole Gaming Compliance and Regulations, prior to beginning employment. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

#gotoworkhappy

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.