Assistant Manager- Backroom Receiving

Ace Hardware Corporation; Fort Collins (CO); On-site; USD 45,000 - 60,000; Full time

Job summary

Ace Hardware Fort Collins is seeking an Assistant Manager to lead the receiving, sorting, and distribution of merchandise for in-store stocking, online orders from the RSC, and prepaid customer orders.

You will manage a team in the backroom, ensure orderly inventory processes, and maintain high customer service standards while balancing sales and expenses. A few years in retail leadership and strong communication are essential.

Qualifications

• Retail management experience required (1–3 years).
• Strong leadership and communication skills.
• Ability to manage multiple tasks with attention to detail.
• Experience with MS Word and Excel.
• Flexible hours including evenings, weekends, holidays.

Responsibilities

• Oversee merchandise receiving and routing to stores, online orders, or special orders.
• Ensure backroom is organized and ready for business daily.
• Maintain accurate records and daily inventory tasks (stocking, zero outs, special orders).
• Delegate workload and supervise associates; enforce safety policies.
• Perform additional duties as assigned by Store/Area managers.

Skills

Leadership

Communication

Organizational skills

Problem-solving

Team development

Multitasking

Attention to detail

Tools

MS Word

Excel

Retail computer systems

Job description

Position Summary

This Assistant Manager will primarily be responsible for managing the physical receiving of merchandise when delivered to Ace Hardware of Fort Collins from Ace Corporation and other "outside" vendors to the company's loading dock, rear bay door or rear access door. The Assistant Manager will lead the sorting of merchandise into the proper and efficient channels of freight for (1) stocking in store, (2) online orders from the Ace Retail Service Center (RSC), (3) special-prepaid orders for customer notification and pick up. Manage transition of paid in full inventory/products to logistics team for building and delivery when appropriate. Process returns and follow up for store credit properly.

Responsible for leading and managing associates involved with activities in this department. Responsibilities include managing the receiving, unloading, distribution and stocking of merchandise in the store.

In general, embrace and execute the Ace Way of Retailing (AWOR) to ensure associates provide exceptional customer service. Make sure team members deliver customer satisfaction, drive sales, and build skills and product knowledge. Maximize productivity and profitability by balancing sales and expenses, identifying sales opportunities and setting customer service standards. They must demonstrate knowledge of the store’s purpose and goals and have the skills to help associates achieve those goals.

Major Responsibilities

• Expedite the processing of merchandise in a timely manner and support all associates accordingly.
• Responsible for ensuring the backroom area is recovered and ready for business every day.
• Maintain record keeping accurately.
• Ensure that all daily inventory management tasks are completed:
  • Stocking
  • Zero outs
  • Special orders
• Make sure the departments are clear, organized and properly cleaned, and all merchandising areas are clear of
• pallets, trash and can easily be shopped by our customers.
• Delegate daily workload among associates.
• Enforce safety policies and procedures while being a safety role model.
• Accept all other assignments and delegated duties from Store Manager, Assistant Store Manager and Area Managers as requested.

Minimum of 1-3 years retail management experience

Skills/Knowledge:

• Strong leadership and analytical skills
• Excellent verbal and written communication skills with the ability to communicate clearly and effectively in all situations.
• Strong problem-solving and organizational skills.
• Ability to lead and develop others.
• Ability to handle multiple projects and tasks with a high attention to detail.
• Knowledge of retail computer systems, MS Word and Excel required.
• Ability and willingness to work flexible hours including evenings, weekends and holidays to meet the needs of the business.

Physical Demands

Ability to lift 50 pounds consistently and stand/walk for up to eight hours in a shift.

Experience in the area of safe pallet jack and ladders usage a must. Forklift operation preferred. Willingness to be trained and certified in fork lift operation required.

Tim and Julie Kenney take enormous pleasure in serving the south Fort Collins community and beyond through their place of business, Ace Hardware of Fort Collins, located at Harmony & Lemay.
Ace Hardware began as a small chain of stores in 1924 and has grown to include more than 5,000 stores across all 50 states, the District of Columbia and approximately 60 countries. As part of a cooperative, every Ace Hardware store is independently owned.