Assistant Manager At 2204 Grant Road at 2204 Grant Road

Mazevo Coffee - c4a8; Billings (MT); On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Free Coffee while working

Free tea and 50% off all food and non‑

Career growth opportunities

Job summary

Mazevo Coffee is seeking an Assistant Manager who will deliver exceptional customer service in a lively, welcoming setting. You will help train staff, prepare drinks and food, and ensure smooth daily operations while maintaining a friendly, energetic atmosphere.

The role emphasizes learning the latest beverage recipes, working with a team, and supporting the manager in various capacities. Weekend/evening availability is a plus, with opportunities for growth as the company expands.

Qualifications

• You enjoy interacting with people and delivering friendly service.
• Strong teamwork and communication skills for a fast-paced environment.
• Willingness to learn new recipes and beverage preparation steps.
• Ability to stay calm and positive during busy shifts.

Responsibilities

• Prepare coffee drinks and food, creating a hospitable atmosphere.
• Greet customers with a smile and provide efficient, personal service.
• Take orders and describe menu items accurately for guests.
• Demonstrate knowledge of coffee preparation and specialty drinks.
• Enter orders into the POS system accurately and promptly.
• Maintain cleanliness of work areas and reset tables after guests.

Skills

People person

Teamwork

Customer service

Beverage knowledge

Flexible schedule

Communication

Rapid learning

Job description

The focus at Mazevo Coffee is on our community. Without the people we share it with, life would be meaningless. Even though we are not perfect at it, our goal is to Love One Another and improve the lives of our customers and team members every day. We think it's important to work together to make a positive impact on our community. The Greek word Mazevo means "to gather." Our primary goal is to establish a friendly, welcoming environment where everyone feels at home. We also recognize the distinctive experiences that each team member offers to our organization.

As a Mazevo Assistant Manager, you will have the chance to represent our business by providing excellent customer service while offering our delicious products. You'll work in a bustling and energetic atmosphere where you can hone your food and beverage skills, collaborate with friends, and meet new people every day. We think our baristas have the ability to make every customer's day better with only a smile and a cup of coffee. Mazevo Coffee exists to Love One Another, one cup at a time.

Responsibilities

• You will be preparing coffee drinks and food for customers while creating a friendly and hospitable atmosphere
• Greet all customers with a friendly smile; provide friendly, efficient, and personal service to each customer
• Take food and drink orders; understand the food and beverage menu in order to provide the best possible description and execution of menu items to your guests
• Demonstrate an in-depth understanding of the coffee preparation process, including specialty drinks
• Accurately and efficiently enter orders into POS system
• Clear and reset counters and tables at the conclusion of each guest visit
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures
• Provide training to new baristas hired
• Adequately support the manager in any extra capacity needed

Qualifications

• You like interacting with other people and consider yourself to be “people person"
• Love teamwork and value the opportunity to work together
• Recognize how to deliver excellent customer service
• Are willing to learn new things, especially the newest recipe for a beverage!
• Able to maintain composure in a hectic, high-energy work environment
• Possess outstanding communication abilities
• No prior experience necessary
• Maintain constant and regular attendance and punctuality, whether or not a suitable accommodation is provided.
• Ability to work a flexible schedule that may include weekends, evenings, early mornings, late nights, and/or holidays
• Meet store operating policies and standards, including providing quality beverages and food products, cash handling and store safety and security, with or without reasonable accommodation
• Engage with and comprehend our customers, including learning about their demands and meeting them through amiable and transparent communication
• Rapid learning ability
• Being able to follow oral and written directions, comprehend them, and ask for clarification when necessary
• Excellent interpersonal skills
• The capacity to cooperate in a group and form relationships

Benefits

• Free Coffee while working
• Free tea, drip coffee and 50 percent off all food and beverage, even when not on shift
• Pay is between $15 and $23 per hour when factoring in your tips.
• Base wage is between $13.50 and $15.00 per hour depending on experience.
• As a new and rapidly growing company career opportunities will continue to open up and be available to apply for as a current team member first.

-Mazevo Coffee