Assistant Manager-ANN, LOFT Outlet, Tanger Outlets Pittsburgh

KnitWell Group; Washington (District of Columbia); On-site; USD 40,000 - 60,000; Full time

Job summary

KnitWell Group is seeking an Assistant Manager to support customer experiences and foster a positive store culture. This role includes cultivating customer-focused environments, leading on the sales floor, and coaching associates. Candidates should have retail management experience and a passion for customer service, along with technology proficiency.

Benefits

50% off regular-priced merchandise

Support for individual development opportunities

Medical, dental, vision insurance, and 401(k)

Paid time off and holidays

Incentive Bonus Program

Qualifications

• 1+ year retail management experience preferred.
• Strong business acumen and technology proficiency.

Responsibilities

• Support customer experience and shape store culture.
• Inspire and coach associates to enhance customer connections.
• Utilize technology for seamless shopping experiences.

Skills

Customer service

Leadership

Team building

Business acumen

Technology proficiency

Job description

About us

About the role

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

The impact you can have

In this role, you'll have the opportunity to:

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.

• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.

• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.

• Create an inclusive store environment for associates where everyone feels welcome and engaged.

• Use technology to provide customers with a seamless omnichannel shopping experience.

• Support the Store Manager in recruiting, hiring, and developing talent.

• Use tools and reporting to drive operational excellence and financial discipline.

• Build productive relationships by listening, sharing ideas, and supporting the team.
  

You'll bring to the role

• 1+ year retail management experience (preferred)

• Brings a hospitality mindset when connecting with customers and associates

• Technology proficient and ability to operate a point-of-sale system

• Strong business acumen and ability to implement action plans to drive results

• Takes initiative in making thoughtful decisions
  

Benefits

• Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands

• Support for your individual development plus opportunity for growth within our family of brands

• A culture of giving back – opportunities to support our philanthropic partners that benefit local communities*

• Medical, dental, vision insurance, and 401(k)*

• Time off – paid time off and holidays*

• Incentive Bonus Program*
  

*Job offers will consider factors such as your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.

Location:

Store 2940-Tanger at Pittsburgh-ANN-Washington, PA 15301

Position Type:

Regular/Full time

Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.