Assistant Manager-ANN

KnitWell Group; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A retail clothing company in New York seeks an Assistant Manager to enhance customer experiences and foster a positive store culture. The ideal candidate will have over a year of retail management experience, a hospitality mindset, and skills in technology and business operations. This role includes responsibilities like coaching associates, managing store operations, and supporting recruitment efforts. Enjoy benefits such as medical insurance and employee discounts.

Benefits

Medical, dental, and vision insurance

401(k) plan

Paid time off & holidays

Monthly bonuses

Merchandise discounts

Professional development opportunities

Community impact through partnerships

Qualifications

• 1+ year retail management experience (preferred).
• Ability to connect with customers and associates.
• Technology proficient, able to operate a point-of-sale system.
• Strong business acumen to drive results.

Responsibilities

• Cultivate a customer-focused environment.
• Act as a leader on the sales floor.
• Inspire and coach associates.
• Create an inclusive store environment.
• Support the Store Manager in talent development.

Skills

Retail management experience

Hospitality mindset

Technology proficiency

Strong business acumen

Initiative in decision making

Job description

About Us

LOFT creates modern, feminine, versatile clothing for women with one common style goal : to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About The Role

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

The Impact You Can Have

In this role, you\'ll have the opportunity to :

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand\'s behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand\'s behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Qualifications

You\'ll bring to the role :

• 1+ year retail management experience (preferred)
• A hospitality mindset when connecting with customers and associates
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions

Benefits

You\'ll enjoy benefits such as :

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off & holidays
• Opportunities for monthly bonuses
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Pay Range

$18.50 - $21.00 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate\'s qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail] .