Assistant Manager-ANN

LOFT; Midland (TX); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Monthly bonuses

Employee discounts

Professional development

Brand discounts

Job summary

LOFT in Midland, TX is seeking an Assistant Manager to support the customer experience and shape a strong store culture for associates. This role offers an opportunity to nurture relationships with customers and team members.

You will lead on the sales floor, model LOFT brand behaviors, coach associates, and use technology to deliver seamless omnichannel service, while partnering with the Store Manager on talent development and store operations.

Qualifications

• 1+ year retail management experience (preferred).
• Brings a hospitality mindset when connecting with customers and associates.
• Technology proficient and ability to operate a point-of-sale system.
• Strong business acumen and ability to implement action plans to drive results.
• Takes initiative in making thoughtful decisions.

Responsibilities

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Skills

Hospitality mindset

Customer service

Technology proficiency

Leadership

Business acumen

Tools

POS system

Job description

About us

LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style. Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.

About the role

As Assistant Manager, you support the customer experience and shape a strong store culture for associates. Your role as a store leader is an opportunity to nurture relationships with both customers and associates.

The impact you can have

In this role, you'll have the opportunity to:

• Cultivate a customer-focused environment that consistently delivers exceptional customer experiences.
• Act as a leader on the sales floor and model the brand's behaviors to engage and assist customers.
• Inspire, educate, and coach associates to leverage the brand's behaviors to create genuine customer connections.
• Create an inclusive store environment for associates where everyone feels welcome and engaged.
• Use technology to provide customers with a seamless omnichannel shopping experience.
• Support the Store Manager in recruiting, hiring, and developing talent.
• Use tools and reporting to drive operational excellence and financial discipline.
• Build productive relationships by listening, sharing ideas, and supporting the team.

Responsibilities and qualifications

• 1+ year retail management experience (preferred)
• Brings a hospitality mindset when connecting with customers and associates
• Technology proficient and ability to operate a point-of-sale system
• Strong business acumen and ability to implement action plans to drive results
• Takes initiative in making thoughtful decisions

Benefits

• Medical, dental, and vision insurance
• 401(k) plan
• Paid time off & holidays
• Opportunities for monthly bonuses
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location

Store 1858-The Commons at North Park-ANN-Midland, TX 79705

Position Type

Regular/Full time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected.

KnitWell Group, a specialty retail operating company, comprises some of the most iconic brands in America – Ann Taylor, Chico's, Haven Well Within, Lane Bryant, LOFT, Soma, Talbots, White House Black Market. Individually, our brands are unique and strong. Together, we are powerful. Our common thread is our commitment to create exceptional products, provide memorable experiences, and achieve superior results. Our associates are innovators who thrive through collaboration and are dedicated to excellence. At the heart of it all are the customers we serve. We are dedicated to creating fashion that not only looks good but also makes our customers feel good.