Assistant Manager 7143

Dhanani Group Inc; Morris (IL); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Scholarship Fund Program providing scholarships from $1,000 to $50,000

Emergency fund for financial assistance

Discount program for various items

Cost estimation tool for healthcare

Wellness program with redeemable activities

Pregnancy planning tool

Job summary

A leading fast-food franchise is seeking a Supervisor to lead a team and ensure excellent guest service. This role involves training staff, monitoring operations, and achieving financial goals while fostering a motivating workplace. Candidates must have a high school diploma and prior supervisory experience. The position offers various perks and benefits, including scholarships and wellness programs.

Qualifications

• Must have a high school diploma or equivalent.
• Minimum of 1–2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast-paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Responsibilities

• Develop servant leaders by prioritizing people and the restaurant.
• Create memorable experiences for guests.
• Maintain quality employee and guest experience alongside financial goals.
• Welcome and train new team members.
• Lead team huddles to motivate and inform the staff.
• Ensure ongoing training and coaching for team members.
• Build the capability of shift supervisors for advancement.
• Celebrate team successes and ensure cleanliness.
• Monitor speed of service to meet guest expectations.
• Partner with management to improve guest metrics.
• Review sales and staffing for QSC compliance.
• Handle cash and inventory efficiently.
• Implement action plans for employee needs and operational assessments.

Job description

Who We Are

We are a GROWING Burger King franchise with upward mobility. As one of the largest Burger King franchises, we are dedicated to achieving customer satisfaction as well as providing career opportunities for our employees. As our company grows, we look for employees who share our passion for achieving exceptional results. At Burger King, employees have an opportunity to contribute to the success of our growing organization.

Who You Are

• Personable, results‑oriented self‑starter, a go‑getter.
• Team contributor and leader who thrives in a fast‑paced setting.

What You Will Be Doing

• Develop servant leaders—puts your people and restaurant first, not yourself.
• Create memorable experiences—creates a service experience so good the guest can’t wait to come back to Burger King.
• Administration—maintains the balance between providing a high‑quality employee and guest experience, and achieving financial goals.
• Welcome new team members and provide them with the training needed to do their job.
• Lead inspiring team huddles that motivate and inform the team.
• Ensure team members receive ongoing training and coaching.
• Build the capability of the shift supervisors and prepare them for their next level.
• Consistently thank the team and celebrate success.
• Actively coach brand service behaviors—train, observe, provide feedback and celebrate.
• Monitor speed of service to ensure delivery of guest expectations.
• Ensure the restaurant is welcoming and clean.
• Ensure product quality and operations standards are consistently delivered.
• Partner with the Restaurant General Manager and team to create action plans to improve guest metrics.
• Review sales and scheduling to ensure QSC (Quality, Service, Cleanliness) will be met.
• Ensure accuracy of daily numbers, cash handling and HACCP logs.
• Review inventory efficiencies to create product orders.
• Evaluate and implement cost controls.
• Monitor people charts and production planning and make necessary adjustments.
• Create and monitor schedule and manage new team members on‑boarding process.
• Implement action plans to address employee needs and operational assessments.

Education & Experience You Will Need

• Must have a high school diploma or equivalent.
• Minimum of 1–2 years supervisory experience.
• Excellent guest service skills required.
• Ability to work in a fast‑paced environment.
• Ability to communicate effectively with guests and team members.
• Ability to resolve issues in compliance with Burger King standards.
• Ability to keep employees motivated, resolve conflicts, and make hard decisions.
• Available to work all shifts; open, close, weekends and holidays.

Perks & Benefits

• Scholarship Fund Program provides scholarships ranging from $1,000 to $50,000 to Burger King team members, their families and high school seniors.
• Burger King emergency fund provides short‑term financial assistance to employees who experience hardships and need emergency relief due to natural disasters, illness, fires, or other unexpected events.
• Discount program that offers discounts on items such as glasses, hearing aids, weight loss programs, step tracking devices, shoes, etc.
• Provider finder/cost estimation tool, allowing members to find in‑network providers and get a cost estimation before the visit.
• Wellness program, where earning points for activities like achieving step goals can be redeemed to purchase wellness‑related items.
• Pregnancy planning tool, that helps track fertility, baby growth, milestones, etc.

We are an equal opportunity employer.

The Company reserves the right to conduct a background check of its employees, and your employment may be conditioned on satisfactory results.