Assistant Manager- 6009

Pho Prime, LLC; Cathedral City (CA); On-site; USD 32,000 - 36,000; Full time

Benefits offered by this job

Quarterly bonuses

No overnight hours

Employee discount on food

Medical + Dental + Vision

Job summary

El Pollo Loco in Cathedral City, CA is seeking an Assistant Manager to help run the restaurant and drive a high‑quality flame‑grilled experience behind the scenes. You’ll lead a team, ensure smooth operations and deliver exceptional service while growing as a people leader.

The role emphasizes supervising staff, maintaining standards, and sharing responsibilities with the General Manager. This position offers competitive pay and growth opportunities within the company.

Qualifications

• Must be at least 18 years old.
• High school diploma or equivalent (GED) preferred.
• Certified on EPL SPECS positions or 2–4+ years of restaurant supervisory experience.

Responsibilities

• Assist General Manager in monitoring and controlling labor costs through scheduling and cross-training.
• Manage opening and closing procedures, assist with setup, food prep and cleaning.
• Conduct inventory checks and manage deliveries, ensuring accurate records.
• Ensure customer service and speed of service meet company standards and maintain health/safety compliance.
• Direct and prioritize tasks, cover shifts as needed and adjust staffing by sales volume.

Skills

Supervisory experience

Team leadership

Education

High school diploma or GED

Job description

Address 32089 Date Palm Drive, Cathedral City, CA, 92234, US

Compensation $23.00 - $26.00/hour

Schedule Full time

Highlights

• Must be at least 18 years old
• High school diploma or equivalent (GED) preferred
• Certified on all EPL SPECS positions or 2-4 or more years of restaurant supervisory experience

Description

As an Assistant Manager at El Pollo Loco, you'll be a key player in turning up the heat and driving the fire-grilled experience from behind the scenes. You'll ensure the restaurant runs smoothly, delivering exceptional service and quality while guiding your team to success and growing yourself as a people leader. Ready to ignite your flamin' good career?

POSITION PURPOSE

The Assistant Manager works closely with the General Manager to maintain high standards of quality, cleanliness, and customer satisfaction. This position is an important step in the journey toward assuming the responsibilities of a General Manager. It requires a proactive and hands-on approach, along with a willingness to cross-train and support various aspects of restaurant operations. Duties include ensuring the restaurant is operated according to all EL Pollo Loco policies, procedures, and standards, as well training and developing restaurant team members.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• In collaboration with the General Manager, monitor and control labor costs through effective labor scheduling, cross-training, and team member retention initiatives.
• Responsible for restaurant opening and closing procedures, including security protocols. Coordinate crew tasks for setup, food prep, and cleaning.
• Conduct inventory checks and update the inventory system. Handle food deliveries, ensuring accuracy in inventory records.
• Ensure customer service and speed of service metrics meet company goals and standards. Maintain restaurant cleanliness according to EPL and health/food safety standards. Ensure adherence to safety practices and Quality, Service, Cleanliness (QSC) standards
• Direct and prioritize team members' tasks during shift. Cover workstations and fill in during team member breaks, as needed. Adjust shift staffing based on sales volume for productivity. Monitor and adjust food production as needed.
• Welcome customer feedback and address any comments or concerns they may have, using EPL's Just Say Yes Policy. Ensure that all feedback is communicated promptly to the restaurant management team for swift resolution and continuous improvement.

Education/Work Experience

Must be at least 18 years old. High school diploma or equivalent (GED) preferred. Must be certified on all EPL SPECS positions or must have 2-4 or more years of restaurant supervisory experience.

What’s in it for you?

• Competitive pay and quarterly bonuses
• No overnight hours
• Employee discount on food
• Excellent career growth potential (we promote from within)
• Medical + Dental + Vision Insurance + Flexible Spending Account
• Paid vacation
• 401(K) Plan with match and immediate vesting (must be at least 21 to participate)
• Employee Assistance Program
• Life Insurance Legal Insurance, Long Term Disability Coverage and Pet Insurance
• Discounts on theme parks, movie tickets, sports events, hotels and more...

Why work for us?

When it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, it's our people

Who set us ablaze. You're the ones bringing the passion, ideas and energy-the flavor-whether cooking in the restaurant or working in the support center. That's why we take pride in providing a place where you can express, develop and belong... all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin' good careers.