Assistant Manager- 5919

Pho Prime, LLC; Los Angeles (CA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Employee discounts on food

Medical/Dental/Vision Insurance

401(k) with match

Paid vacation

Quarterly bonuses

No overnight hours

Job summary

El Pollo Loco seeks an Assistant Manager to help drive the fire-grilled experience and keep operations smooth. You will lead a team, ensure quality, and uphold safety standards while supporting the General Manager.

This role emphasizes hands-on training, cross-training, and adherence to EPL policies. Competitive pay, growth potential, and benefits accompany a path toward bigger leadership responsibilities.

Qualifications

• Must be at least 18 years old.
• High school diploma or GED preferred.
• Must be certified on EPL SPECS positions or have 2–4+ years of restaurant supervisory experience.

Responsibilities

• Monitor and control labor costs through scheduling, cross-training, and retention initiatives.
• Handle opening/closing procedures and coordinate setup, food prep, and cleaning.
• Perform inventory checks and manage deliveries with accurate records.

Skills

Team leadership

Customer service

Labor management

Food safety knowledge

Education

High School Diploma or GED

Job description

Compensation $24.00 - $27.00/hour

Schedule Full time

Highlights

• Must be at least 18 years old
• High school diploma or equivalent (GED) preferred
• Certified on all EPL SPECS positions or 2-4 or more years of restaurant supervisory experience

Description

As an Assistant Manager at El Pollo Loco, you’ll be a key player in turning up the heat and driving the fire-grilled experience from behind the scenes. You’ll ensure the restaurant runs smoothly, delivering exceptional service and quality while guiding your team to success and growing yourself as a people leader.

POSITION PURPOSE:

The Assistant Manager works closely with the General Manager to maintain high standards of quality, cleanliness, and customer satisfaction. This position is an important step in the journey toward assuming the responsibilities of a General Manager. It requires a proactive and hands-on approach, along with a willingness to cross-train and support various aspects of restaurant operations. Duties include ensuring the restaurant is operated according to all EL Pollo Loco policies, procedures, and standards, as well training and developing restaurant team members.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• In collaboration with the General Manager, monitor and control labor costs through effective labor scheduling, cross-training, and team member retention initiatives.
• Responsible for restaurant opening and closing procedures, including security protocols. Coordinate crew tasks for setup, food prep, and cleaning.
• Conduct inventory checks and update the inventory system. Handle food deliveries, ensuring accuracy in inventory records.
• Ensure customer service and speed of service metrics meet company goals and standards. Maintain restaurant cleanliness according to EPL and health/food safety standards. Ensure adherence to safety practices and Quality, Service, Cleanliness (QSC) standards
• Direct and prioritize team members'' tasks during shift. Cover workstations and fill in during team member breaks, as needed. Adjust shift staffing based on sales volume for productivity. Monitor and adjust food production as needed.
• Welcome customer feedback and address any comments or concerns they may have, using EPL’s Just Say Yes Policy. Ensure that all feedback is communicated promptly to the restaurant management team for swift resolution and continuous improvement.

Education/Work Experience:

Must be at least 18 years old. High school diploma or equivalent (GED) preferred. Must be certified on all EPL SPECS positions or must have 2-4 or more years of restaurant supervisory experience.

What’s in it for you?

• Competitive pay and quarterly bonuses
• No overnight hours
• Employee discount on food
• Excellent career growth potential (we promote from within)
• Medical + Dental + Vision Insurance + Flexible Spending Account
• Paid vacation
• 401(K) Plan with match and immediate vesting (must be at least 21 to participate)
• Employee Assistance Program
• Life Insurance Legal Insurance, Long Term Disability Coverage and Pet Insurance
• Discounts on theme parks, movie tickets, sports events, hotels and more...

Why work for us?

When it comes to our people, our motto is: Let them cook. In fact, we see you as our secret ingredient. While our chicken is fire, it’s our people

Who set us ablaze. You’re the ones bringing the passion, ideas and energy–the flavor–whether cooking in the restaurant or working in the support center. That’s why we take pride in providing a place where you can express, develop and belong… all while enjoying a healthy balance. Here, fire-grilled chicken makes flamin’ good careers.