Assistant Manager #3323

Fivestar; Elizabethtown (KY); On-site; USD 42,000 - 54,000; Full time

Job summary

FiveStar in Elizabethtown, KY is seeking an Assistant Manager to partner with the General Manager in overseeing daily store operations, including accounting, marketing, customer service, HR, and food service. You will lead the store team, train staff, and ensure policy compliance while maintaining inventory and merchandising standards.

The role emphasizes hands-on leadership, strong customer focus, and teamwork.

Qualifications

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience.
• Valid driver’s license.
• Must be at least 18.
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Responsibilities

• Assist in managing overall store operations in partnership with the General Manager.
• Provide leadership in accounting, marketing, customer service, HR, and food service.
• Direct store team in duties per company policy and procedures.
• Train and coach store team in policies and communications.
• Educate team on policies and communications.
• Address store issues to ensure long‑term resolution.
• Merchandise and maintain inventory levels; evaluate displays and pricing.
• Provide FiveStar customer service, meet needs, and promote suggestive selling.
• Oversee safety, labor budget, paperwork, and equipment maintenance.
• Monitor food operation quality, appearance, promotions, and signage.
• Take responsibility for store operations in the General Manager’s absence.
• Learn and understand P&L statements.

Skills

Retail management

Customer service

Food service

Team leadership

Education

High School Diploma or GED

Job description

FiveStar #3323
482 S. Mulberry
Elizabethtown, KY 42701, USA

Description

General Summary:

The Assistant Manager partners with the General Manager to assist in managing the overall operations of the store, including but not limited to accounting, marketing, customer service, human resources, and food service. They manage, assist, and direct store team in their duties as required by company policy and procedures.

• Proficient in customer service, management, and food service responsibilities and is hands on in daily operations.
• Partners with FiveStar team to provide customers with service as outlined by the company’s policies and procedures.
• Assists in timely and thorough training of store team.
• Assists in educating store team on policies and communications.
• Assists General Manager in addressing store issues to assure effective and long-term problem resolution.
• Merchandising and ensuring adequate inventory levels (evaluate displays, pricing, promotional signage, out of stocks).
• Practices and promotes the FiveStar treatment (friendly atmosphere, customer’s needs met, suggestive selling).
• Assists in ensuring inventory control methods are in place, equipment is in good condition, adequate staffing, following labor budget, completing accounting and paperwork tasks timely, and safety and robbery prevention guidelines in place.
• Assists in oversight of food operation, evaluating appearance of food service areas, food quality, tracking, promotions, signage, and following food service guidelines.
• Responsible for store operations in the absence of the General Manager.
• Learns and understands P&L statements.

Minimum Qualifications:

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Valid driver’s license.
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

Physical Requirements:

• Ability to work on different shifts (a.m., p.m., overnight), weekends, and holidays.
• Daily standing, pushing, pulling, reaching, bending, squatting, climbing, walking, lifting (up to 55 lbs.), working in cold indoor environments (35 degrees or less), and food service preparation.
• Ability to work in varying seasonal weather conditions.

Learns and understands P&L statements.

Minimum Qualifications:

• High School Diploma, GED, or equivalent experience.
• 1+ years of retail management experience and/or equivalent education.
• Must be at least 18
• Professional appearance and a positive attitude.
• Team player, customer focused, honest, hardworking, and excellent attendance.
• Basic Computer Skills.

FiveStar is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.