Responsibilities
- Oversee all operations during the shift, including cost controls, inventory control, cash control, and customer relations.
- Set the example for staff and enforce 100% adherence to company policy and procedures.
- Staff schedules, complete paperwork, and monitor cost and cash controls.
- Manage food production, ensure schedule compliance, maintain a perfect store image, marketing, and profitability.
- Provide excellent customer service, maintain attendance and punctuality, arrange transportation to/from work, and uphold store cleanliness.
Qualifications
- Operate all store equipment.
- Stock ingredients from the delivery area to storage, work area, and walk‑in cooler.
- Prepare and assemble product.
- Respond to and process telephone orders.
- Keep accurate inventory records and complete associated paperwork.
- Clean equipment and facility daily.
- Complete orientation and training on the job.
- Communicate orally and in writing with customers and co‑workers.
Essential Functions / Skills
- Perform basic arithmetic (add, subtract, multiply, divide) quickly and accurately.
- Provide correct monetary change.
- Use verbal, written, and telephone skills to take and process orders.
- Coordinate motor skills for rapid and precise work.
- Enter orders using a computer keyboard or touch screen.
Work Conditions
- Exposure to varying weather when removing trash or performing outside tasks.
- Store temperatures ranging from 36° to above 90°.
- Sudden temperature changes inside and outside the store.
- Fumes from food odors and cornmeal dust.
- Cramped walk‑in cooler and other confined spaces.
- Hot surfaces up to 500° or higher, sharp edges, and moving mechanical parts.
Physical Requirements
- Standing: most tasks performed from a standing position.
- Walking: short distances for short durations across various surfaces.
- Sitting: paperwork at a desk or table.
- Lifting: bulk product deliveries up to 50 pounds, stacked on pallets up to 72 shelves.
- Carrying: small cans, sauce, and trays of dough weighing up to 30 pounds.
- Pushing and Pulling: trays on dollies, requiring up to 7.5 pounds of force.
- Climbing: occasional stairs or ladders for maintenance.