Assistant Manager(06212) - 91 W Mineral Ave
- Full-time
- Job Category Org: Store Assistant Manager
Responsibilities
- The following is considered minimum expectations in performance while working for Domino’s Pizza: answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
- Be in a professional image according to standard.
- Know and demonstrate customer WOW steps: 1) Apologize, 2) Give them what they want, 3) give them something extra.
- All pizza makers must count pepperoni and ham on every order every day, regardless of topping amount.
- No one is allowed to clear pizzas before they are ready to place in the oven.
- Drivers must have $1 in coin change on every delivery and must say, “Let me get your change” on every order (no exception).
- No one is allowed to carry more than $20 on the clock, including personal money.
- No one is allowed to have a pocket knife or any weapon while working.
- Driver vehicles must be neat, clean, and present a positive image while working.
- Drivers are not to be routed early or checked in early from delivery.
- Pizza makers must wash hands prior to making products and only proper procedures for products are allowed.
- Every driver must have completed Safe Delivery CBT.
- Every order is to be repeated for accuracy and name and address confirmed.
- Responsible for all results in assigned stores and ensuring food, labor, and service goals are within goal.
- P&L review with direct supervisor each month.
- Minimum 50 hour work week with 1 day off and 1 on-call day.
- Ensuring all stores meet or exceed minimum TIPS and Domino’s Pizza Standards.
- Ensure all stores are staffed and training of all team members is conducted.
- Repair and maintenance in all stores is maintained.
- For ensuring all new products or ideas are implemented seamlessly.
- Ensuring all stores run at a minimum 4-star level.
- Self OERs are performed in the first week of each period and appropriate corrections are made.
- Evaluations and raises are completed as needed and paperwork and D.O. notified.
- Follow through of all assignments and ensuring all reports and paperwork are turned in timely.
- All reports and paperwork at the store level are complete and accurate.
- Knowledge of all product and operational standards.
- All safety and security procedures are followed and equipment is in working order.
- Store budgets are maintained.
- All school lunches are prepared and delivered within standards needed by school.
- Provide accurate and detailed accountability and ensure paper trail exists.
- All equipment is available and utilized correctly.
- Inventory checks are performed at each store each month.
- Systems checklist and visit books are utilized and kept in place and used.