Assistant Manager(04359) - 1100 Armory Drive

Domino's; Franklin (VA); In loco; USD 17.000 - 25.000; Tempo pieno

Descrizione del lavoro

Domino’s Pizza in Virginia is seeking team members to provide polite customer service for phone and carryout orders, while demonstrating menu knowledge and maintaining image standards.

Responsibilities include accuracy verification, safety compliance, and adherence to store procedures; candidates must be prepared for a demanding role with a minimum 50-hour workweek and on-call days where required.

Competenze

• Answer the phone or assist carryout customers in a polite and courteous manner.
• Knowledge of the menu and be helpful and knowledgeable.
• Maintain image according to standard.
• Complete Safe Delivery CBT where required.
• Ensure orders are accurate with name and address confirmed.
• Follow all safety and security procedures.

Mansioni

• Answer phone or assist carryout customers with courtesy and menu knowledge.
• Maintain store image and ensure proper product handling.
• Repeat orders for accuracy and confirm name and address.
• Adhere to safety, security, and standard operating procedures.
• Maintain proper cash handling and budget-related oversight.
• Ensure all store reports and paperwork are completed timely.

Descrizione del lavoro

Job Description

The following is considered minimum expectations in performance while working for Domino’s Pizza:

Job Description

• Answering the phone or assisting carryout customers in a polite and courteous manner while being helpful and knowledgeable of our menu.
• Being in perfect image according to standard
• Knowing and demonstrating customer WOW steps 1) Apologize 2) Give them what they want 3) give them something extra
• All Pizza makers must count peperoni and ham on every order every day no matter the topping amount when ordered
• No one is allowed to clear pizzas before it is ready to place in the oven
• Drivers must have $1 in coin change on every delivery
• Drivers must say "Let me get your change" on every order NO EXCEPTION
• No one is allowed to carry more than $20 while on the clock including personal money
• No one is allowed to have a pocket knife or any weapon while working
• Driver vehicles are to be neat and clean and in positive image while working
• Drivers are not to be routed early or checked in early from delivery
• Pizza makers must wash hands prior to making products
• Only proper procedure for products is allowed
• Every driver must have done Safe Delivery CBT
• Every order is to be repeated for accuracy and name and address confirmed
• Responsible for all results in assigned stores
• Insuring food, labor and service goals are within goal
• P&L review with direct supervisor Each Month
• Minimum 50 hour work week with 1 day off and 1 on call day
• Insuring all stores meet or exceed minimum TIPS and Domino’s Pizza Standards
• Insure all stores are staffed and training of all team members
• Repair and maintenance in all stores is maintained
• For insuring all new products or ideas are implemented seamlessly
• Insuring all stores run at a minimum 4 star level
• Self OER’s are performed 1st week of each period and that appropriate corrections are made
• Evaluations and raises are completed as needed and paperwork and D.O. notified
• Follow through of all assignments as well as insuring all reports and paperwork is turned in timely
• That all reports and paperwork at the store level is complete and accurate
• Knowing of all product and operational standards
• All safety and security procedures are followed and equipment is in working order
• Store Budgets Maintained
• All school lunches are prepared and delivered within standards needed by school
• Provide accurate and detailed accountability and insure paper trail exists
• All equipment is available and utilized correctly
• Inventory checks performed on each store each month
• Systems checklist and visit books utilized and in place and used