Assistant Manager(02828) - 2255 E Division St

Domino's; Diamond (IL); On-site; USD 19,000 - 30,000; Full time

Job summary

Domino's Pizza in Diamond, IL is seeking an enthusiastic Assistant Manager to lead daily store operations at our 2255 E Division St location. You will mentor teammates, ensure exceptional customer service, manage cash and inventory, and uphold food safety and company standards.

The ideal candidate is a reliable, detail-oriented leader who can adapt to peak times, train new staff, run shifts, and support the store manager in executing sales goals and quality control, while maintaining a positive,

Qualifications

• Proven leadership in fast-paced retail or food service.
• Excellent interpersonal and communication skills.
• Proficiency in basic math and problem solving.

Responsibilities

• Oversee daily store operations during shifts with adherence to company standards.
• Lead, motivate and mentor team to maintain high customer service and performance.
• Handle cash transactions and keep accurate records of financials.
• Interact professionally with customers, addressing inquiries and resolving issues promptly.
• Answer phone calls and process orders accurately with a friendly demeanor.
• Maintain a clean, safe work environment compliant with food safety regulations.
• Collaborate with store manager to implement policies and performance initiatives.
• Train and onboard new team members on operations and service standards.
• Ensure compliance with food safety and quality control measures.
• Analyze store performance metrics to support sales targets and operations goals.
• Demonstrate flexibility to adapt to peak periods and changing needs.
• Foster an inclusive, collaborative team culture with open communication and continuous improvement.

Skills

Leadership

Communication

Customer service

Math skills

Multitasking

Cash handling

Shift flexibility

P.O.S. familiarity

Food safety

Training & mentoring

Conflict resolution

Time management

Team motivation

Education

High school diploma or equivalent

Job description

Job Description

Domino's Pizza in Diamond, United States is seeking an enthusiastic and dedicated Assistant Manager to join our team at our 2255 E Division St location. As an Assistant Manager, you'll play a vital role in driving the success of our store operations while delivering exceptional customer experiences. We're looking for a detail-oriented leader who is passionate about motivating team members, maintaining operational excellence, and fostering a collaborative work environment where every team member feels valued and supported.

• Efficiently manage and oversee daily store operations during assigned shifts, ensuring smooth workflow and adherence to company standards
• Lead, motivate, and mentor team members to maintain high standards of customer service and operational performance
• Handle cash transactions, manage financial aspects of store operations, and ensure accurate record-keeping
• Interact professionally with customers, addressing inquiries with empathy and resolving issues transparently and promptly
• Answer phone calls and process customer orders accurately while maintaining a friendly and helpful demeanor
• Assist in maintaining a clean, organized, and safe work environment that complies with food safety regulations
• Collaborate with the store manager to implement company policies, procedures, and performance initiatives
• Train and onboard new team members on store operations, customer service standards, and company expectations
• Ensure compliance with food safety regulations and quality control measures to maintain product excellence
• Analyze store performance metrics and contribute to achieving sales targets and operational goals
• Demonstrate flexibility and resilience in adapting to changing situations and peak business periods
• Foster an inclusive and supportive team culture that encourages open communication and continuous improvement

Job Description

Domino's Pizza in Diamond, United States is seeking an enthusiastic and dedicated Assistant Manager to join our team at our 2255 E Division St location. As an Assistant Manager, you'll play a vital role in driving the success of our store operations while delivering exceptional customer experiences. We're looking for a detail-oriented leader who is passionate about motivating team members, maintaining operational excellence, and fostering a collaborative work environment where every team member feels valued and supported.

• Efficiently manage and oversee daily store operations during assigned shifts, ensuring smooth workflow and adherence to company standards
• Lead, motivate, and mentor team members to maintain high standards of customer service and operational performance
• Handle cash transactions, manage financial aspects of store operations, and ensure accurate record-keeping
• Interact professionally with customers, addressing inquiries with empathy and resolving issues transparently and promptly
• Answer phone calls and process customer orders accurately while maintaining a friendly and helpful demeanor
• Assist in maintaining a clean, organized, and safe work environment that complies with food safety regulations
• Collaborate with the store manager to implement company policies, procedures, and performance initiatives
• Train and onboard new team members on store operations, customer service standards, and company expectations
• Ensure compliance with food safety regulations and quality control measures to maintain product excellence
• Analyze store performance metrics and contribute to achieving sales targets and operational goals
• Demonstrate flexibility and resilience in adapting to changing situations and peak business periods
• Foster an inclusive and supportive team culture that encourages open communication and continuous improvement

Qualifications

• Proven leadership experience in a fast-paced retail or food service environment
• Strong interpersonal and communication skills to effectively manage and motivate team members
• Excellent customer service orientation with a friendly, positive, and empathetic attitude
• Proficiency in basic math and strong problem‑solving abilities
• Demonstrated ability to multitask and prioritize effectively in a high‑volume setting
• Physical capability to lift up to 25 pounds and stand for extended periods
• Flexibility to work various shifts, including evenings, weekends, and holidays
• Basic computer skills for operating point‑of‑sale systems and other store technology
• Strong time management and organizational skills to ensure efficient store operations
• Proven ability to work well under pressure and adapt to changing circumstances
• Experience with cash handling and financial management in a retail environment
• Demonstrated ability to train, mentor, and develop team members
• Knowledge of food safety compliance and quality control standards
• Conflict resolution and problem‑solving skills with a transparent and assertive approach
• High school diploma or equivalent (preferred)
• Previous experience in the pizza industry or food service sector (a plus)