Assistant Manager (02825) - 1810 Court St.

Domino's Pizza; Pekin (IL); On-site; USD 36,000 - 48,000; Full time

Job summary

Domino's Pizza in Pekin, IL is seeking an energetic Assistant Manager to support daily operations, lead team members, and drive customer satisfaction. You will collaborate with store leadership to achieve business goals while maintaining a positive work environment.

You will oversee inventory, scheduling, cash handling, and compliance with health and safety regulations, while actively participating in marketing initiatives and analyzing sales data to identify improvements.

Qualifications

• Proven management experience in retail or food service, supervisory role preferred.
• Strong leadership and the ability to motivate and develop team members.
• Excellent customer service with a focus on satisfaction.
• Experience with inventory management systems and scheduling software.
• Cash handling, POS systems, and accurate financial record-keeping.
• Understanding of health and safety regulations.
• Ability to work flexible hours, including evenings and weekends.
• High school diploma required; associate/bachelor’s preferred.

Responsibilities

• Assist the Store Manager in daily operations and strategic goals.
• Lead, train, and coach team members to maintain high performance.
• Deliver excellent customer service and resolve issues promptly.
• Oversee inventory: ordering, receiving, stocking, and data analysis.
• Create and adjust employee schedules to optimize staffing.
• Enforce policies and maintain a clean, safe work environment.
• Support marketing initiatives and promotions to drive sales.
• Analyze sales data to identify trends and improvements.

Skills

Leadership

Customer service

Team development

Communication

Problem solving

Education

High school diploma

Associate/Bachelor's degree (preferred)

Tools

POS systems

Inventory software

Scheduling software

Job description

Job Description

We're looking for an energetic and dedicated Assistant Manager to join our dynamic team at 1810 Court St. in Pekin, United States. In this pivotal role, you'll support daily operations, lead and inspire team members, and drive exceptional customer experiences. As an Assistant Manager, you'll work collaboratively with store leadership to achieve business objectives while maintaining a positive, inclusive work environment where every team member can thrive.

• Assist the Store Manager in overseeing daily operations and executing strategic business goals with precision and accountability
• Lead, train, mentor, and motivate team members to maintain high performance standards and foster professional development
• Deliver exceptional customer service by promptly addressing inquiries, resolving issues with empathy, and ensuring customer satisfaction
• Manage inventory operations, including ordering, receiving, stocking, and analyzing merchandise data to optimize stock levels
• Create and adjust employee schedules strategically to optimize staffing levels while considering team member availability and business needs
• Handle cash transactions accurately and maintain meticulous financial records with attention to detail
• Implement, enforce, and communicate company policies and procedures consistently across all team members
• Maintain a clean, organized, safe, and welcoming work environment that complies with health and safety regulations
• Participate actively in marketing initiatives and promotional campaigns to drive sales and increase customer engagement
• Analyze sales data, identify trends, and make data-driven recommendations for operational and sales improvements
• Support conflict resolution and address performance issues with transparency and fairness
• Collaborate with cross-functional teams to implement process improvements and enhance operational efficiency

Qualifications

• Proven experience in retail or food service management, preferably in an Assistant Manager or supervisory capacity
• Strong leadership skills with demonstrated ability to motivate, develop, and inspire team members
• Excellent customer service skills with a genuine customer-focused mindset and commitment to satisfaction
• Proficiency in inventory management systems and employee scheduling software
• Experience with cash handling, Point of Sale (POS) systems, and financial record-keeping
• Solid understanding of retail or food service operations and local health and safety regulations
• Strong organizational and multitasking abilities with the capacity to manage competing priorities
• Excellent verbal and written communication skills with the ability to communicate clearly across all levels
• Proven problem-solving and analytical skills with the ability to interpret sales data and metricsExperience in budget management and financial acumen
• Demonstrated conflict resolution and team coaching capabilities
• Ability to work flexible hours, including evenings, weekends, and holidays as required
• High school diploma or equivalent (required)
• Associate's or Bachelor's degree in Business Management, Retail Management, or related field (preferred)
• Proficiency with retail management software and digital tools (preferred)

Additional Information

All your information will be kept confidential according to EEO guidelines.