Assistant Manager

Workstream; Woodstock (GA); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Monthly incentive bonus

Health insurance (employee)

Dental & Vision coverage

401(k) match

Paid time off

Free meals

Growth opportunities

Job summary

Zaxby's in Woodstock, GA is hiring a full-time Assistant Manager to support the General Manager in delivering exceptional service and operating with excellence. You will lead a team, oversee daily operations, manage inventory and costs, and ensure food safety compliance in a fast-paced environment.

Ideal candidates have at least 1 year of fast-food management, strong people skills, and a commitment to a high standard of guest experience. Competitive benefits apply.

Qualifications

• At least 18 years of age.
• Reliable transportation.
• Minimum one year of management/supervisory experience in fast-food.
• Food safety knowledge and sanitation standards.

Responsibilities

• Supervise front-of-house and kitchen staff; assist General Manager with hiring, training, and scheduling.
• Monitor performance; provide feedback and address issues per policy.
• Foster a positive, inclusive work environment.
• Oversee daily operations (opening/closing, shift execution).
• Use store systems to track inventory, sales, and metrics.
• Maintain speed of service and quality standards.
• Ensure health, food safety, and brand compliance; prep for inspections.
• Place/receive inventory orders with the General Manager.
• Address real-time operational problems.
• Manage labor costs against sales; conduct inventory counts and variances.
• Ensure cash control; reconcile daily cash and deposits; secure card processing.
• Delight guests with efficient, personable service; handle concerns.

Skills

Customer service mindset

Team development

Communication skills

Operational execution

POS proficiency

Basic math skills

Computer skills

High-volume environment

Positive attitude

Education

High school diploma or GED

Job description

Brand summary:

Zaxbys is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain has more than 900 locations. Hungry For A Great Career? To our guests, Zaxbys is more than just a place to eat – it's a place to have fun, spend some time with friends and experience great

food. To our team members, Zaxbys is a family.

The Role

We are seeking hard-working, outgoing, and energetic management professionals who are passionate about restaurant operations and team development. The Assistant Manager will play a critical role in supporting our General Manager to deliver exceptional service and maintain operational excellence in a fast-paced environment. We're looking for dedicated individuals who care deeply about their team members and their work.

Position Type: Full-time

Core Responsibilities

Team Leadership:

• Supervise all front-of-house and kitchen staff and support General Manager in hiring, training, and scheduling


• Monitor team performance, provide feedback, and address performance and behavioral issues according to company policy


• Foster a positive, inclusive, and productive work environment

Operations:

• Oversee daily restaurant operations—opening, closing, and shift-to-shift execution


• Use store management systems to track inventory, sales, and performance metrics


• Manage workflow to maintain speed of service and quality standards


• Ensure compliance with all health, food safety, regulatory, and brand requirements and prepare store for inspections


• Place and receive inventory orders in coordination with the General Manager


• Monitor and solve operational problems in real-time

Financial Management:

• Manage labor costs against sales and conduct inventory counts and address variances on cost of goods sold


• Maintain adherence to cash control procedures, reconcile daily cash drawers and deposits, and ensure secure credit card processing

Sales & Guest Experience:

• Encourage team members to delight guests with efficient and personable service that goes above and beyond, while modeling this approach in your own customer interactions


• Handle guest concerns and questions

Basic Qualifications

The following requirements must be met to qualify for this position:

• At least 18 years of age


• Reliable transportation


• High school diploma or GED


• Minimum one year of management/supervisory experience in a fast-food environment


• Food safety knowledge and commitment to health and sanitation standards

Skills & Competencies Required

Candidates should demonstrate:

• Customer service mindset and genuine care for guest experience


• Strong team development with capability to train and coach staff


• Excellent communication and interpersonal skills


• Strong operational execution and attention to detail


• Proficiency with point-of-sale systems, basic math skills, and basic computer skills


• Ability to work effectively in a high-volume, fast-paced team environment


• Positive attitude and strong work ethic

Physical & Work Demands

The position requires 50+ hours per week including mornings/evenings, weekends, and holidays. It requires standing, walking, and moving for extended periods in a fast-paced environment. You must be able to lift up to 50 lbs. and be prepared to jump into operational work (food prep, other crew duties) when needed.

Benefits

• Monthly performance-based incentive bonus program


• Medical, dental, and vision insurance (fully paid for employee; coverage for spouse/dependents available for additional cost)


• 401(k) match


• Paid time off


• Free meals when working


• Fun, supportive work environment


• Opportunities for growth and advancement

This job posting is for the Zaxbys location at:

Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.