Assistant Manager

Planet Fitness; Woodstock (IL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading fitness company is seeking an Assistant Manager to support gym operations and ensure a positive member experience. Responsibilities include staff management, recruitment, and customer service, requiring strong interpersonal skills and a CPR certification. This role offers a competitive salary and the opportunity to inspire members on their fitness journeys.

Benefits

Health, Dental, and Vision coverage

401k option after 1 year

Qualifications

• Must be 18 years of age or older.
• Current CPR Certification required.
• Experience in the fitness industry preferred but not required.

Responsibilities

• Assist in recruiting, hiring, training, and developing a high-performing staff.
• Maintain a welcoming atmosphere for all members and ensure staff follow service guidelines.
• Provide backup support to Club Manager as needed.

Skills

Customer service skills

Supervisory skills

Problem resolution skills

Education

High school diploma/GED equivalent

Tools

Microsoft Suite

Job description

Compensation starting at $625 a week.

Health, Dental, and Vision coverage *enrollment is optional*

401k option after 1 year

Job Summary

The Assistant Manager will be responsible for assisting in the oversight of gym operations to ensure an exceptional “Judgement Free” member experience as well as a financially successful club.

Essential Duties and Responsibilities

• Assist in recruiting, hiring, training and developing a high performing staff consisting of Member Service Representatives, Trainers and Custodians.
• Assist in maintaining a welcoming atmosphere for all members, prospective members and guests and ensuring staff follows superior customer service guidelines.
• Assist with staff management and provide backup support to Club Manager as needed

Qualifications/Requirements

• Superior customer service skills.
• Solid supervisory, diplomacy and listening skills.
• Hard working, enthusiastic and energetic!
• Strong problem resolution skills.
• Current CPR Certification required.
• Basic computer proficiency (Microsoft Suite).
• High school diploma/GED equivalent required.
• Must be 18 years of age or older
• Experience in the fitness industry preferred but not required.

Compensation: $625.00 per week


JOIN THE CLUB.

Enhancing people’s lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We’re continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there’s plenty of opportunity on our Planet and we are always looking for talented individuals to join our team!

Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That’s where you come in. If you’re looking for a place where you can make a difference in a customer’s life, you’ve found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you’re making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.

Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.