Assistant Manager

Luxottica; Wichita (KS); On-site; USD 42,000 - 62,000; Full time

Job summary

EssilorLuxottica seeks an Assistant Manager for our Wichita Target Optical to lead a dynamic team and deliver the WOW! Guest Experience while achieving sales goals.

You will partner with the Optical Store Manager, coach staff, recruit talent, and uphold brand standards and promotions to attract guests daily. A Bachelor’s degree is required and ABO certification is preferred; bonus and benefits are available.

Qualifications

• Bachelor’s degree or equivalent required.
• ABO certification preferred.
• 2+ years retail or customer service experience.
• Strong selling skills and self-motivation.
• Ability to recruit and select team members.
• Strong critical thinking and accountability.

Responsibilities

• Partner with the Optical Store Manager to deliver profitable store sales.
• Deliver the daily sales goal by executing WOW guest experience behaviors.
• Lead and inspire the team to deliver a best-in-class fashion experience.
• Provide floor leadership and guidance to team members.
• Recruit, train, develop, and retain Optical Team Members.
• Coach and develop staff to drive guest experience and compliance.
• Ensure schedules, guest retention, and brand initiatives are followed.

Skills

Retail experience

Customer service

Selling skills

Self-motivation

Critical thinking

Accountability

Coaching & development

Education

Bachelor's degree or equivalent

ABO Certification (Preferred)

Job description

Job Description

General Function

The Assistant Manager ensures the delivery of the Target Optical Way and the Guest Experience. The successful employee will demonstrate leadership competencies such as clear communication, team building, critical thinking, collaboration, and driving results while styling our guests.

Major Duties & Responsibilities

• Partners with the Optical Store Manager to build plans to deliver profitable store sales measured by current objectives.
• Delivers the daily sales goal by flawless execution of the WOW! Guest Experience behaviors.
• Ensures, influences and inspires the team to deliver a simple, fun and in-style fashion experience by modeling the Target Optical Way.
• Provides floor leadership to ensure that guests will receive a “best in class” experience by providing guidance and direction to team members.
• Creates, lives and teaches the culture to build brand awareness by attracting new guests daily from the Host to Optical.
• Supports the Optical Store Manager with maintaining professional business partnerships with the Target Optical doctor and Target Host.
• Proactively recruits, interviews, trains, develops, motivates and retains Brand right Optical Team Members (OTM).
• Supports Store Manager with Team Member accountability by providing Team Members with Coaching and Development to deliver the WOW! Guest Experience through regular touch bases.
• Supports Store Manager to ensure eSchedule, Guest Retention, Guest Driving Behaviors and all current Brand initiatives are in compliance.
• Partners with Store Manager to ensure all operating policies and procedures are followed at the highest level to include merchandising and store presentation, timely and accurate implementation of approved marketing programs and promotions, the accurate completion of all sales transactions, and utilization of all sales strategies and resources.
• Models the Target Optical Personal Style Dress Code.

Basic Qualifications

• Bachelor’s Degree or equivalent
• ABO Certified (Preferred)
• 2+ years retail or customer service experience
• Selling Skills
• Self-Motivated
• Selection and Recruitment
• Critical Thinking
• Accountable to Results
• Coach and Develop Others

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail].

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.