Assistant Manager

Far West Services, LLC; Westminster (CA); On-site; Full time

Job summary

A leading restaurant is seeking an Assistant Manager to support the General Manager and drive operations in a fast-paced environment. The role involves managing team dynamics, ensuring operational standards, and providing excellent guest service. Ideal candidates demonstrate strong leadership skills, possess a Food Handler Certification, and have relevant supervisory experience in food service or retail.

Benefits

Medical, dental, and vision insurance

401(k) with 4% match after 90 days

PTO, sick leave, and vacation

Free meals

Life insurance ($25k)

Qualifications

• 2 years of previous food service, retail, or restaurant supervisory experience preferred.
• Food Handler Certification required.
• 6 months experience in using computer and POS system.

Responsibilities

• Assist the General Manager in meeting store goals.
• Drive operational excellence by increasing sales and controlling costs.
• Ensure a safe environment for staff and guests.

Skills

Guest service mentality

Strong communication

Leadership skills

Problem-solving

Ability to manage multiple projects

Education

Food Handler Certification

Job description

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Far West Services, LLC provided pay range

This range is provided by Far West Services, LLC. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$23.00/hr - $24.00/hr

As Assistant Manager, you will work closely with your General Manager and team to ensure the success of your Wingstop Restaurant. You will be preparing for, and developing to become, a future General Manager. You must convey the Wingstop culture to fellow team members and be a creative team player who is passionate about hard work, having fun, and demonstrating sincere dedication to the brand's success.

Qualifications/Education/Experience

• 2 years of previous food service, retail, or restaurant supervisory experience preferred
• Food Handler Certification required
• 6 months experience using a computer and POS system
• Maintain regular and consistent attendance and punctuality, with or without reasonable accommodation
• Available to work flexible hours including mornings, evenings, weekends, late nights, and holidays

Key Responsibilities

• Assist the General Manager in meeting store goals and support all positions as needed
• Drive operational excellence by increasing sales and controlling costs
• Ensure a safe environment for staff and guests; foster a positive restaurant culture
• Remain calm during high volume or unusual events, setting a positive example
• Develop positive relationships with team members, understanding their needs and concerns
• Provide excellent customer service with a guest-first attitude
• Assist in recruiting, training, scheduling, and team development
• Follow cash management policies and ensure proper practices
• Support inventory tracking, ordering, and record keeping
• Resolve guest issues efficiently and positively
• Maintain operational standards, report maintenance issues, and ensure facilities meet standards
• Use company tools to coach and develop team members and manage risks

Knowledge, Skills, and Abilities

• Genuine guest service mentality
• Calm and tactful in difficult situations
• Ability to manage multiple projects with urgency
• Strong communication and interpersonal skills
• Leadership skills to motivate and develop a diverse team
• Problem-solving and quick learning abilities
• Ability to lift/carry/push/pull up to 50 pounds and stand for long periods

Benefits

Eligible employees may receive:

• Medical, dental, and vision insurance
• Life insurance ($25k)
• 401(k) with 4% match after 90 days
• PTO, sick leave, vacation, and free meals

Hourly pay range: $18.00 - $24.00/hr, with total annual compensation up to $50K depending on experience and location.

WINGSTOP - FWS is an independent franchisee and an Equal Opportunity Employer.