Assistant Manager

Arby's, Inc.; West Ephraim (UT); On-site; USD 18,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Flexible scheduling

Employee Discount

Advancement opportunities

Job summary

The Arby’s restaurant network is seeking an Assistant Manager to lead a team, hire and train staff, and ensure adherence to company policies. You will resolve customer issues, manage scheduling, and uphold quality and service standards while supporting the store manager.

Ideal candidates have prior senior staff or assistant manager experience, a customer-service mindset, and the ability to mentor team members and drive results. Health insurance and advancement opportunities are included.

Qualifications

• Experience as a senior staff member or Assistant Manager.
• Strong customer service mindset and mentoring skills.
• Ability to hire, train and develop team members.

Responsibilities

• Ensure policies are followed.
• Control costs to optimize profits.
• Hire, train and develop employees.
• Resolve customer issues to satisfaction.
• Lead staff and provide direction.
• Collaborate with the store manager.
• Maintain product quality and availability.
• Conduct employee reviews and performance feedback.
• Assist customers when needed.
• Enforce health, safety and security rules.
• Take disciplinary action when necessary.
• Keep store standards through stocking and cleaning.

Skills

Team leadership

Customer service

Hiring & training

Scheduling

Conflict resolution

Job description

We are searching for a new Assistant Manager to join our team who is interested in helping to

hire and train other team members. You will also assist in making sure the team adheres to

company policies, resolving customer complaints, leading the team, and organizing the team

schedule.To be a great fit for this role you should have a consistent work history and previous

experience as a senior staff member or as an Assistant Manager. A passion for customer

service and team mentoring is also a plus.

Assistant Manager Responsibilities:

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Assisting customers whenever necessary.
• Ensuring that health, safety, and security rules are followed.
• Taking disciplinary action when necessary.
• Completing tasks assigned by the general manager accurately and efficiently.
• Maintaining stores to standards, including stocking and cleaning.

Benefits:

• Position pays between $13-$15 per hour
• Paid time off
• Flexible scheduling
• Employee Discount
• Advancement opportunities
• Health insurance

Requirements:

• Valid drivers license and reliable transportation
• Self motivated
• Confidence to lead by example
• Ambition! We promote General managers from within and consider the assistant position as a GM in training.

Company Introduction

The Arby's brand purpose is Inspiring Smiles Through Delightful Experiences®. Arby's delivers on its purpose by celebrating the art of Meatcraft® with a variety of high-quality proteins and innovative, crave-able sides, such as Curly Fries and Jamocha shakes.
Arby's Fast Crafted® restaurant services feature a unique blend of quick-serve speed combined with the quality and made-for-you care of fast-casual. Arby’s is part of the Inspire Brands family of restaurants.