Assistant Manager

Wonder-c9247c0; Washington (District of Columbia); On-site; USD 67,000 - 77,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

HSA match

Career development

Employee discount

Job summary

Wonder is hiring an Assistant Manager to support the General Manager in day-to-day operations at our Washington, DC location. You will help ensure smooth service, prioritize food safety, and deliver exceptional customer service to every guest.

In this role you will lead a team, recruit and develop staff, optimize floor coverage, and drive sales while maintaining strict safety standards. The ideal candidate has at least two years of restaurant supervisory experience in a high-volume setting and

Qualifications

• At least two years of restaurant supervisor or management experience in a high-volume setting.
• Experience leading teams of 15+ members.
• Ability to lead in a fast-paced environment with attention to detail.
• Strong verbal and written communication skills.
• Must be 21+ and legally eligible to work in the US.
• Food Manager Certificate required by local health departments.

Responsibilities

• Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff.
• Recruit and train top talent for the restaurant.
• Aid in achieving operational goals and budget targets.
• Maintain clear and consistent communication regarding team priorities and changes.
• Demonstrate effective floor management with optimized staff deployment.
• Drive restaurant sales and service efficiency by resolving obstacles.
• Supervise inventory and food safety protocols; ensure shelf life accuracy.
• Commit to ongoing training for kitchen and dining room operations.

Skills

Team leadership

Staff training

Communication

Customer service

Operational efficiency

Education

Food Manager Certificate

Job description

Location: 1200 New Hampshire Ave NW, Washington, DC, 20036

About Wonder

About WonderEverything’s on the menu at Wonder. Except compromise.Wonder is the mealtime platform built to feed every craving in one order. With Wonder, you can mix and match hundreds of dishes from 20+ exclusive restaurants in a single order, so everyone gets exactly what they’re craving. Enjoy everything from tacos to Thai with $0 delivery fees, plus dine-in or pick up at a Wonder location near you. Each dish is made to order on-site by our culinary team and served hot.Behind the scenes, Wonder owns and operates every step of the dining experience, from recipe development to the technology that powers our experience, allowing us to deliver quality, variety, and consistency at scale.Join us as we work to make great food more accessible.

About the role

As the Assistant Manager in a Wonder restaurant, you will play a pivotal role in supporting the General Manager in day-to-day operations to ensure the smooth functioning and success of our restaurant. You will work closely with the General Manager and other team members to create a positive work environment, prioritize food safety and team member safety, and deliver exceptional customer service.

Responsibilities

Manage Operations and Drive Results

• Assist Sr Operations Leader in developing, engaging, inspiring, and motivating staff members
• Recruit and train top talent for the restaurant
• Aid Sr Operations Leader in achieving operational goals and budget targets
• Maintain clear and consistent communication regarding team achievements, priorities, protocols, and operational changes
• Demonstrate effective floor management by optimizing staff deployment for maximum efficiency
• Drive restaurant sales and service efficiency by resolving operational obstacles
• Supervise inventory and food safety protocols to ensure accuracy and efficiency, emphasizing adherence to shelf life and product dating guidelines
• Commit to ongoing training and development in both kitchen and dining room operations to uphold standards and guidelines

Manage Food Safety and Team Member Safety

• Maintain consistent adherence to food safety and security standards

Provide Best in Class Customer Service

• Ensure all team members deliver excellent customer service

The experience you have

• At least two years of restaurant supervisor or management (Assistant Manager, Restaurant Manager, etc.) experience in a high-volume Quick Service Restaurant (QSR) or full-service restaurant
• Demonstrated ability to effectively manage and develop teams of 15+ members
• Ability to lead and motivate a team in a fast-paced environment
• Attention to detail and a strong drive for efficiency and accuracy
• Demonstrates professionalism and adheres to policies and procedures
• Exhibits effective verbal and written communication skills
• Strong team player

Requirements

• Must be 21 years old and legally authorized to work in the US
• Must be able to lift 50 pounds
• Must be able to stand for a full shift while working
• Must have open availability, including night and weekend availability
• Food Manager Certificate as required by State, County or Local Health Departments*
• This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)

Role Details

• Salary Range: $66500 per year - $76500 per year
• Location: Washington, District of Columbia

Benefits

• Medical, Dental, and Vision Insurance
• 100% employer-paid Life Insurance
• 401(k) Retirement Plan
• Employer match for Health Savings Account (HSA)
• Learning and Development opportunities to advance your career
• Employee Stock
• Employee Discount
• Note: Some of our benefits vary by state and depend on the number of hours you work.

Wonder uses an AEDT in its hiring process.

At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility.