Assistant Manager

S2RES S2C Management LLC; United States; On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Competitive pay with bonuses

Medical, Vision, and Dental insurance

401(k) with immediate vesting

PTO & Paid Holidays

Professional certification reimburse

Job summary

S2 Residential is hiring for an Assistant Property Manager at The Bowie. You will support the Property Manager to drive occupancy, marketing, expense control, and overall community performance.

The role includes on-site accounting oversight, move-in coordination, and ensuring a high standard of service for residents and staff. You will work to maintain accurate filings, open communication with residents, and uphold S2 Residential’s core values across daily operations.

Qualifications

• Two years+ of residential property management experience as an Assistant Property Manager.
• Detail oriented with strong organizational skills.
• Knowledge of Fair Housing and related laws (Fair Credit Reporting Act, ADA, etc.).

Responsibilities

• Lead by example to deliver an exemplary resident experience.
• Resolve resident concerns and objections as they arise.
• Collect rents and other monies owed; rent due by the 5th each month.
• Oversee delinquency collections and debt recovery relationships.
• Coordinate move-in inspections and deposit accounting.
• Maintain accurate resident files and paperwork.
• Coordinate move-ins and schedule reminders with residents and team.
• Open and prepare the community for daily operations on schedule.
• Maintain professional relationships with vendors, residents, and staff.

Skills

Leadership

Attention to detail

Organizational skills

Written & verbal communication

Listening skills

Creative thinking

Driver's license

Tools

ResMan

Job description

Property Name: The Bowie

How you’ll make an impact: Support and work with the Property Manager to ensure the overall operational and financial success of the community. Oversight and responsibility for all on-site accounting functions Collaborate with the Property Manager on the objectives for the community and how best to achieve its goals, such as occupancy, marketing, expense control, and delinquency. As the Assistant Property Manager, you’ll ensure that each resident and employee experience is in line with S2 Residential’s mission and core values.

What you’ll do:

• Lead by example on how to create an exemplary customer experience for all future and existing residents at the community.
• Exhibit the ability to resolve any prospect or resident related concerns or objections as they arise.
• Collect and account for all rents and other monies owed by applicants and residents.
• Collect all rent by the 5th of the month and continue collection efforts for overdue rent daily.
• Collect past due balances from former residents and manage debt collection company relationship.
• Conduct resident move-out apartment inspections and complete deposit accounting.
• Maintain all resident files, ensuring completeness and accuracy of all paperwork and documentation.
• Follow-up with ALL prospects via phone call and email.
• Process rental applications.
• Maintain a calendar of scheduled move-ins, ensuring all move-in appointments are completed and all apartments are inspected prior to day of move in.
• Ensure the community is open and ready for business at scheduled time daily with morning opening duties complete prior to 9am.
• Maintains relationships with vendors, residents, team members and associates on a professional level at all times.
• In Property Managers absence, Assistant Property Manager aids in monitoring staff for the successful operation of the community.

Qualifications:

• Two years+ of residential property management experience as an Assistant Property Manager.
• Exercises leadership potential.
• Must be consistently detail oriented.
• Strong organizational skills.
• Excellent written and verbal skills.
• Ability to listen and understand goals.
• Ability to think creatively and innovatively.
• Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) a plus
• Knowledge of ResMan a plus
• Have a complete understanding of Fair Housing and knowledge of other laws that apply to property management, such as Fair Credit Reporting Act, Americans with Disabilities Act, Landlord Tenant Law, and OSHA Standards.
• Valid driver license and auto liability insurance is required
• Must have reliable transportation

Personal Qualities:

• Positive attitude
• Outstanding customer service; able to consistently surprise and delight our residents
• A true team player - willing to work and support at all levels

Our Hours:

Our Hours: 9:00 a.m. to 6:00 p.m., Monday thru Friday; 10:00 a.m. to 5:00 p.m., Saturday; closed, Sunday.

The Assistant Property Manager position requires the ability to work any of the seven days of the week, 52 weeks of the year. Hours of operation are subject to change on time of year and based on the Property’s needs and resident activities.

Physical Demands:

Physical Demands: Ability to climb up to four flights of stairs to access apartments. Ability to walk several acres to tour community. Some lifting; up to 25lbs. Ability to sit or stand for long periods at a time.

Benefits we want to share with you:

• Competitive pay with bonuses
• Medical, Vision, and Dental insurance
• Company-paid life insurance
• 401(k) with immediate vesting
• PTO & Paid Holidays
• Professional or Industry Certification Reimbursement
• Employee Referral Program
• Apartment Rental Discounts

The Perks:

• Vacation Reimbursement after 1 year of employment
• Company-sponsored events & team outings
• Employee Assistance Program
• Commissions- S2 has a competitive commission structure to reward you for your hard work

Training:

• S2 Residential onboarding training program
• Compliance training courses
• Mentorship by peer

S2 Residential is a team of exceptionally skilled and motivated professionals united around one goal: to create and maintain the best possible living experience for our residents. Since 2014, S2 Residential has been transforming communities in Texas, Arizona, Florida, North Carolina, and Georgia. We are dedicated to creating one-of-a-kind apartment communities that residents fall in love with. At every S2 community, you’ll find team members dedicated to top-notch customer service. We believe deeply in our core values and abide by them in each decision we make.

CORE VALUES:

• ZERO EGO. Maintain a servant’s heart.
• ENERGY AND PASSION. Good energy is contagious; bring passion to all that we do.
• GOOD STEWARD. Reputation takes a lifetime to build and a moment to lose.
• CURIOUS. Don’t waste a day without learning something new.
• OBSESSIVE EXECUTION. Be obsessed or be average