Assistant Manager

The Gold Recruiter; Town of Florida (NY); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Bonus opportunities

Job summary

The Gold Recruiter in Town of Florida, NY is seeking a motivated Retail Assistant Manager to support daily store operations and lead the team in delivering excellent customer service. You will supervise staff, assist with merchandising, handle transactions, and ensure the store runs smoothly and efficiently.

The role requires strong communication, coaching abilities, and a flexible schedule including mornings, evenings, weekends, and holidays.

Qualifications

• High school diploma required.
• Retail or customer service experience required.
• Supervisory or leadership experience preferred.
• Ability to stand for extended periods and lift merchandise as needed.
• Strong communication, problem-solving and organizational skills.

Responsibilities

• Support the Store Manager in daily operations and team leadership.
• Provide exceptional customer service and resolve customer concerns.
• Assist with training, coaching, and supervising retail associates.
• Maintain merchandise displays and store presentation standards.
• Oversee inventory management, restocking, and product organization.
• Process sales transactions, returns, and exchanges accurately.
• Monitor store performance and help achieve sales goals.
• Ensure compliance with company policies and loss‑prevention procedures.
• Assist with scheduling, opening/closing duties, and shift management.
• Help coordinate promotions, sales events, and in‑store activities.

Skills

customer service

leadership

communication

problem solving

organization

Education

High school diploma

Some college or higher education preferred

Job description

Overview: We are seeking a motivated and dependable Retail Assistant Manager to support daily store operations and lead the team in delivering excellent customer service. This role includes supervising staff, assisting with merchandising, handling transactions, and ensuring the store runs smoothly and efficiently.

Job Duties

• Support the Store Manager in daily operations and team leadership
• Provide exceptional customer service and resolve customer concerns
• Assist with training, coaching, and supervising retail associates
• Maintain merchandise displays and ensure store presentation standards
• Oversee inventory management, restocking, and product organization
• Process sales transactions, returns, and exchanges accurately
• Monitor store performance and help achieve sales goals
• Ensure compliance with company policies and loss‑prevention procedures
• Assist with scheduling, opening/closing duties, and shift management
• Help coordinate promotions, sales events, and in‑store activities

Criteria

• High school diploma required; additional education is a plus
• Previous retail or customer service experience required
• Supervisory or leadership experience strongly preferred
• Strong communication, problem‑solving, and organizational skills
• Ability to stand for extended periods and lift merchandise as needed
• Comfortable working in a fast‑paced environment
• Positive attitude and commitment to excellent customer service
• Bix Box Retail store setting (clothing, electronics, grocery, specialty, etc.)
• Shifts may include mornings, evenings, weekends, and holidays

Compensation

• Competitive hourly pay or salary
• Opportunities for bonuses or incentives based on store performance
• Additional benefits may be available depending on employment status