Assistant Manager

The Tile Shop; Town of Florida (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical Benefits

401(k) Retirement Plan

Employee Discount

Dental Insurance

Vision Insurance

Job summary

The Tile Shop is seeking a dynamic Store Manager to lead and grow a high-performing sales team in our New York market. You will train staff, coach performance, and ensure exceptional customer experiences across tile products and installation services.

Responsibilities include coaching associates, meeting sales goals, and maintaining store operations with a focus on design excellence. Weekend availability is required, with competitive benefits and growth opportunities.

Qualifications

• Must have weekend availability.
• 1+ years of experience in retail management.
• Previous sales experience.
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations.
• Work well with others in a fast-paced, commission sales environment.

Responsibilities

• Build and develop a well-rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn the installation process and products to educate customers.
• Lead with a positive attitude and contagious enthusiasm.

Skills

Sales leadership

Customer service

Team motivation

Communication

Design sense

Tools

POS system

MS Excel

Job description

Company Description

A Tradition of Excellence
Since our founding in 1985, The Tile Shop has committed itself to inspiring and realizing home decor ideas and creating beauty both indoors and out. Our associates travel literally across the globe, exploring the latest styles and innovations available in materials such as porcelain, glass, ceramic, travertine and other natural stones. With a network that comprises more than 140 stores, we offer a wide selection of high‑quality tile products, exclusive designs, expert staff and amazing customer service.

Job Description

• Build and develop a well‑rounded team of Sales Associates.
• Train and coach employees on policies, procedures and job duties.
• Proactively greet customers and develop lasting relationships.
• Sell tile and related products to exceed customer expectations.
• Learn and use knowledge of all store and warehouse operations.
• Lead by example to achieve sales goals
• Learn the installation process and products to educate customers.
• Track established store sales goals.
• Provide customers with updates on product delivery status.
• Maintain professional standards to protect The Tile Shop brand.
• Develop schedules for Associates and Warehouse Personnel.
• Maintain inventory accuracy.
• Use good business practices at all times.
• Other duties as assigned.

*First year income expected 60-75K at target

Qualifications

• Must have weekend availability
• 1+ years of experience in retail management
• Previous sales experience
• Proven ability to build, develop, and motivate a sales team.
• Strong work ethic with a drive to exceed expectations
• Work well with others in a fast‑paced, commission sales environment
• Open to learning and growing independently and from feedback
• Lead with a positive attitude and contagious enthusiasm
• Detail‑oriented and highly organized
• Sense of Design: put together various styles, colors, and textures
• Basic mathematical and computer skills
• Ability to read, write, and speak in English
• Previous experience in a related field preferred

Additional Information

At The Tile Shop, we are committed to developing the WHOLE you, not just the WORK you. Our benefits program is our investment in you as an important contributor to our success, and we are proud of our highly competitive package.

• Medical Benefits
• Health Savings Account (HSA)
• Medica Value‑Added Services
• Virtual Care
• Dental Insurance
• Vision Insurance
• Basic Life and AD&D
• Voluntary Life
• Voluntary Short‑Term Disability
• Long Term Disability
• Voluntary Accident Insurance
• Employee Assistance Program (EAP)
• Lincoln Financial Value‑Added Benefits
• Dependent Care Flexible Spending Account (FSA)
• Pre‑Paid Legal Plans
• 401(k) Retirement Plan
• 401(k) Matching
• Employee Discount

The Tile Shop is an Equal Opportunity Employer.