Assistant Manager

Madewell; Torrance (CA); On-site; USD 29,618 - 37,195; Part time

Benefits offered by this job

Up to 60% discount on branded products

401(k) plan with company matching

Medical and Prescription coverage

Competitive Paid Time Off

Job summary

Madewell is looking for an Assistant Manager in Torrance, California. You will be part of the leadership team, driving profitability through customer connections and community engagement. Your role involves managing operations, recruiting and training staff, and exceeding sales goals.

The ideal candidate will have 1-2 years of retail management experience and a passion for our brand and customers. Enjoy benefits like competitive pay, discounts, and a 401(k) plan.

Qualifications

• 1-2 years of retail management experience in a similar scope.
• Passionate about brand, customers, and teams.
• Ability to lift, carry, and move at least 40 pounds.

Responsibilities

• Support Store Director & Associate Store Manager to impact business results.
• Manage store operations, systems, and technology.
• Lead fit sessions to elevate customer connection.
• Innovate community engagement through events.
• Provide best-in-class customer service.

Skills

Retail management experience

Problem-solving skills

Teamwork

Flexibility

Knowledge of fashion trends

Job description

Job Summary

As an Assistant Manager, you are part of the leadership team, helping drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You provide immediate feedback and coaching to the sales team to maximize performance and collaborate with the leadership team to adapt strategies for business success and ensure smooth operational support as needed.

What You Will Do

• Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
• Partner with Store Director and Associate Store Manager to create a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
• Come up with innovative ways to engage the community and build loyalty through events.
• Step into a variety of roles on the sales floor as needed.

Who You Are

• Have 1-2 years of retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Can bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

Benefits

Part‑Time

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations
• Medical and Prescription coverage

Full‑Time

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Competitive Paid Time Off (PTO) plan, including paid holidays
• 401(k) plan with company matching donations
• Medical, dental, prescription, vision, and life insurance
• Entertainment, travel, fitness, and mobile technology discounts

Availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $21.50 - $27.00

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job‑related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.