Assistant Manager

Jersey-Mike; Tomball (TX); On-site; USD 14,000 - 19,000; Full time

Job summary

Sizzling Platter LLC, doing business as Jersey Mike’s in Tomball, TX, seeks an Assistant Manager to support daily restaurant operations, lead shifts, and ensure consistent guest service.

This hands-on, hourly, non-exempt role includes coaching crew, assisting with hiring and onboarding, upholding food quality and safety standards, and managing opening and closing procedures.

We value strong leadership, reliability, and teamwork, with a flexible schedule including evenings, weekends, and holidays.

Qualifications

• Previous restaurant leadership experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to work in a fast-paced, high-volume environment.
• Demonstrated organizational and time-management skills.

Responsibilities

• Lead shifts by directing team members and ensuring efficient service and food preparation.
• Provide coaching, feedback, and onboarding support to Crew Members and Shift Leads.
• Deliver and model excellent guest service; resolve guest concerns professionally.
• Assist with hiring, training, and onboarding of team members.
• Ensure product quality, food safety, and cleanliness standards.
• Perform opening and closing procedures, including cash handling, deposits, and reporting.
• Monitor inventory levels and assist with ordering, receiving, and stock management.

Skills

Leadership

Communication

Problem-solving

Time management

Teamwork

Reliability

Flexible schedule

Job description

Jersey Mike’s Assistant Manager – Supporting Operations & Team SuccessPosition: Assistant ManagerCompany: Sizzling Platter LLCLocation: W Tomball , TXJob Type: Full-Time / Part-TimeAbout UsAt Jersey Mike’s, we believe in serving more than great subs — we serve community, quality, and authenticity.Since day one, our mission has been simple: serve fresh, high-quality food with a commitment to exceptional service. From freshly sliced meats and cheeses to bread baked in-house, every order is made with care.At Jersey Mike’s, every team member plays an important role in delivering a genuine and memorable experience for every guest.Position SummaryThe Assistant Manager supports the General Manager in overseeing daily restaurant operations, leading team members, and ensuring consistent execution of company standards. This is a hands-on, hourly, non-exempt role that actively participates in both front-of-house and back-of-house operations while providing leadership and direction to the team.Essential FunctionsReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.As an Assistant Manager, you will:Support the General Manager in day-to-day restaurant operationsLead shifts by directing team members and ensuring efficient service and food preparationProvide coaching, feedback, and support to Crew Members and Shift LeadsDeliver and model excellent guest service; resolve guest concerns professionallyAssist with hiring, training, and onboarding of team membersEnsure product quality, food safety, and cleanliness standards are consistently metPerform opening and closing procedures, including cash handling, deposits, and reportingMonitor inventory levels and assist with ordering, receiving, and stock managementMaintain compliance with company policies and all applicable federal, state, and local lawsActively participate in food preparation, including slicing meats and cheeses and assembling subsMaintain a clean, organized, and welcoming restaurant environmentSupport team performance, accountability, and operational consistencyPreferred QualificationsPrevious restaurant leadership experience preferredStrong leadership, communication, and problem-solving skillsAbility to work in a fast-paced, high-volume environmentStrong organizational and time management skillsDependable, accountable, and team-orientedFlexible availability, including evenings, weekends, and holidaysCompensationPay Range: $12 per hour – $12 per hourActual compensation will vary based on factors such as experience, skills, qualifications, location, and business needs.This position is classified as non-exempt and is eligible for overtime in accordance with applicable federal, state, and local laws.BenefitsEligible employees may have access to the following benefits, subject to plan terms and eligibility requirements:Medical, Dental, and Vision Insurance401(k) Retirement PlanPaid time off (where applicable under state/local law)Professional Development ProgramPhysical RequirementsThis position requires the ability to perform the following, with or without reasonable accommodation:Stand and walk for extended periodsLift and carry up to 50 poundsBend, reach, stoop, and kneel frequentlyPerform repetitive motions (including hand and wrist movements)Work in a fast-paced restaurant environmentWork EnvironmentThis role operates in a restaurant environment with exposure to food preparation equipment, noise, and fast-paced operations. Team members are expected to follow all safety procedures and use appropriate protective equipment.Equal Employment OpportunitySizzling Platter is an equal opportunity employer and does not unlawfully discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, gender expression, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable law.Additional InformationThis job description is intended to describe the general nature and level of work performed. It is not intended to be a comprehensive list of all responsibilities, duties, or qualifications. Duties may change at any time based on business needs.Employment is at-will where permitted by law.