Assistant Manager

Massage Envy Franchising, LLC; Tempe (AZ); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading company in personal services seeks a Manager at the Tempe Marketplace location. The role involves inspiring a team, managing operational aspects, and enhancing customer experiences. Ideal candidates are natural leaders with sales experience, ready to support a culture of growth and excellence. Benefits include competitive hourly pay, flexible scheduling, and in-depth training.

Benefits

Medical, dental and vision plans

401(k) matching

Paid time off for full-time employees

Flexible schedule

Free massage or skincare service quarterly

40% off (professional skincare retail)

In-depth product and service training

Qualifications

• Management and/or sales experience in a personal service environment preferred.
• Ability to motivate, coach and support a team.
• Experience in the massage industry is a plus but not required.

Responsibilities

• Manage all operational aspects including driving memberships and promoting retail sales.
• Set goals and analyze business performance for continuous growth.
• Resolve customer challenges while maintaining a therapeutic environment.

Skills

Leadership

Sales

Coaching

Conflict Resolution

Job description

Overview

Where Better Careers Begin!Massage Envy Tempe Marketplace: 1900 E Rio Salado Parkway Tempe, AZ 85281

Are you a natural leader who loves to inspire others to succeed? At the Massage Envy Tempe Marketplacefranchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• $17.00-$19.00/hour
• Medical, dental and vision plans. Employer pay half of basic medical plan
• Matching 401(k)
• Paid time off for full time employees
• Employee Assistance Program
• A flexible schedule for a better work/life balance
• In-depth product and service training
• A free massage, skincare or stretch service quarterly
• 40% off all professional skincare retail

Qualified Candidates:

• Have management and/or sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.

Job ID

2025-240009