Assistant Manager

Applebee's Neighborhood Grill + Bar; Tacoma (WA); On-site; USD 50,000 - 72,000; Full time

Benefits offered by this job

Competitive wages

Profit sharing

Medical/dental/vision insurance

401(k) with match

Paid vacation and sick leave

Job summary

A popular American restaurant chain is seeking an Assistant Manager to oversee daily operations and ensure high-quality guest experiences. The ideal candidate will have 2-3 years of restaurant management experience, with a strong focus on service, team leadership, and adherence to health and safety standards. Compensation ranges from $17.48 to $25 per hour with additional bonuses and comprehensive benefits. This position requires flexibility in shifts, including weekends, and the ability to lift up to 50 pounds.

Qualifications

• Must have 2-3 years of restaurant management experience.
• Serve Safe Food and Alcohol certifications preferred.

Responsibilities

• Ensure timely, friendly service.
• Promote a positive culture and manage team performance.
• Handle guest complaints promptly.
• Maintain safety and cleanliness standards.

Skills

Restaurant management

Customer service

Team leadership

Problem solving

Education

2-3 years of restaurant management experience

Serve Safe Food certification

Serve Safe Alcohol certification

Job description

Join to apply for the Assistant Manager role at Applebee's Neighborhood Grill + Bar

Posted 2 days ago – be among the first 25 applicants

Flynn Group, founded by Greg Flynn, began in 1999 with the acquisition of 8 Applebee’s. Over two decades they built new stores and acquired other franchise operators to become the largest Applebee’s franchisee worldwide, with over 460 restaurants in 24 states.

Flynn Applebee's is one of seven premier brands of Flynn Group, which also operates brands such as Arby’s, Panera Bread, Pizza Hut, Taco Bell, Wendy’s, and Planet Fitness. Our primary mission is to be the premier operator within each brand, focusing on our core values: Care Genuinely for People, Play like a Champion, and Win as One.

Position Description

As an Applebee's Assistant Manager, you will be engaged in all aspects of day‑to‑day restaurant operations, ensuring guests and staff have a passionate experience every day.

Essential Duties and Responsibilities

• Ensures timely, friendly service according to company guidelines, achieving established objectives.
• Cultivates a culture in accordance with the Flynn Applebee's Premier Card of our core values and beliefs.
• Ensures the immediate response and correction of all verbal guest complaints to self and staff.
• Ensures guest contact as a priority with completion of required table visits as established by Flynn Applebee's standards.
• Maintains departmental inventory levels.
• Ensures product preparation and presentation meet company standards by performing line checks.
• Effectively schedules employees to meet sales demands.
• Maintains effective safety and security programs.
• Promotes and leads restaurant organization, cleanliness and sanitation.
• Performs routine maintenance and immediately reports needed repairs to the GM/Area Director.
• Promotes quality recruitment and referrals of potential team member and management candidates.
• Promotes Flynn | Applebee's training procedures for new managers.
• Helps maintain a trained staff through effective use of employment orientation, individual training sessions, employee meetings and implementation of company policy and training systems.
• Participates in the constant development of employees using one‑on‑one sessions and performance documentation, contributing to completion of written evaluations.
• Assesses employee efficiency, provides fair feedback regularly, and works with employees on development areas.
• Monitors acceptable employee performance and documents situations that require disciplinary or corrective action.
• Assures compliance with company policies, practices and procedures.
• Responsible for controlling cost in assigned department.
• Compliance with local, state and federal laws, regulations and guidelines.
• Drives bi‑weekly / weekly food and liquor inventories at the AD/GM's request and is accountable for completion.
• Prepares and submits accurate daily paperwork.
• Ensures sanitation standards meet or exceed Health Department and Flynn Applebee's standards.
• Provides a role model for managers and employees.
• Develops self on all store‑related technology.
• Must be willing and able to work in all positions and assist in a team member position as needed (e.g., cooking, expo, seating, bartending).
• Uses the Management Development Program for continuous growth of leadership skills and proficiencies.

Education and Experience

• At least 2–3 years of restaurant management experience.
• Serve Safe Food and Serve Safe Alcohol certifications are a plus.

Compensation

Assistant Managers earn $17.48 – $25 per hour, approximately $50,000 – $71,500 annually (based on a 50‑hour work week). Potential for monthly bonus where applicable.

Competitive wages, profit sharing/bonus, medical/dental/vision, HSA, short/long‑term disability, life, hospital indemnity, critical illness, AD&D, legal, 401(k) with match, paid vacation, paid sick leave. Managers with 6 months of continuous employment receive 5 days of PTO until their first anniversary. Employees are eligible for additional vacation time of 40‑200 hours per year based on tenure. Part‑time managers receive a prorated amount of PTO. This job is also eligible for profit‑share bonuses.

Physical Standards

• Work various shifts, including weekends.
• Stand and move comfortably for up to ten (10) hours.
• Safely lift pots, pans, glassware, boxes, etc. up to 50 pounds.
• Read and write for communication; possess finger and hand dexterity for small tools and equipment.

EEO Statement

Flynn Group is an equal opportunity employer. We are committed to creating a diverse and inclusive workforce and providing reasonable accommodations/adjustments for individuals with disabilities. If you require accommodation during the application process, please let us know. We look forward to reviewing your application and potentially welcoming you to our premier team.