Assistant Manager

Dunkin' | Milwaukee Coffee Hospitality; Sussex (WI); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Competitive wages

Awesome team-oriented environment

Lots of growth potential

Job summary

Dunkin is seeking a proactive Assistant Manager to oversee day-to-day restaurant operations, manage staff, and drive store performance. You will hire, train, and supervise a team that delivers outstanding guest service while adhering to company policies and health standards.

In this role you will monitor profitability, implement the business plan, and foster a collaborative work environment that supports growth and accountability. The position is on-site at a Dunkin franchise location.

Qualifications

• Leads a team to deliver exceptional guest service.
• Develops staff through effective training and coaching.
• Maintains professional conduct and compliance with policies.

Responsibilities

• Direct the overall operation of the restaurant.
• Hire and oversee a team delivering guest service.
• Manage financial performance of the store.
• Drive sales and profitability through execution of the business plan.
• Create a positive working environment through teamwork and communication.
• Ensure adherence to labor and health laws and brand standards.

Skills

Team leadership

Customer service

Staff training

Job description

As a Dunkin' franchisee, we are committed to our employees as much as we are committed to our customers. We value hardworking and enthusiastic employees and we make it a priority to ensure their success.

The Assistant Manager will be responsible for directing the overall operation of the restaurant, from hiring and overseeing a team of employees that deliver exceptional guest service to managing the financial performance of the store.

As the day-to-day operator of the store, the Assistant Manager is expected to:

• Drive sales and profitability through effective execution of the Company’s business plan
• Create a positive working environment by fostering teamwork among Team Members through effective training, communication and relationship building
• Conduct himself/herself in a professional manner when dealing with customers, Team Members, and corporate management
• Act as a role model for other Team Members by adhering to all state and Federal labor and health laws and upholding the policies and standards of performance and conduct that is set by the Company and the Dunkin brand
• Work with integrity, honesty and accountability in all situations

Benefits of working for a Dunkin' franchisee:

• Competitive wages
• Awesome team-oriented environment
• Lots of potential for growth within the company for those who work hard