Assistant Manager

Sonic Drive-In; Sparks (NV); On-site; USD 35,000 - 50,000; Full time

Job summary

Sonic Drive-In in Sparks, Nevada is seeking a dedicated individual to assist the General Manager in overseeing drive-in operations. This role involves training team members and ensuring quality food service. Responsibilities include managing staff, maintaining inventory, and reinforcing customer service standards. Candidates should have at least six months of restaurant management experience and be available to work flexible hours. Join us to help create enjoyable dining experiences for guests.

Qualifications

• Minimum of six months of restaurant management experience or one year retail management experience.
• Ability to work irregular hours, including nights and weekends.
• General knowledge of the restaurant industry.

Responsibilities

• Assist in managing drive-in operations and support training of employees.
• Oversee staffing levels and ensure compliance with operational standards.
• Respond to guest requests and resolve complaints.

Skills

Restaurant management experience

Effective communication skills

Ability to multi-task

Customer service focus

Job description

You’ll assist the drive-in restaurant’s General Manager in managing drive-in operations. You will also be involved in training and supporting other employees to ensure we provide quality food in a clean, safe and efficient manner. We want every guest to have an enjoyable dining experience every time they come to SONIC.

Responsibilities

• Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops
• Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards
• Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices
• Performs restaurant opening and/or closing duties
• Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control
• Completes weekly inventory as needed
• Assists in administrative duties including maintaining files, records and all required documentation
• Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.
• Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints.

Requirements

• Ability to work irregular hours, nights, weekends and holidays
• General knowledge and understanding of the restaurant industry or retail operations required
• Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision
• Effective communication skills; basic math, reading and computer skills
• Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems
• Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Additional Qualifications

• Friendly and smiling faces that enjoy providing courteous food service to our guests!
• Professional individuals who value people and demonstrate respect for others!
• A team player willing to meet and exceed drive-in goals and objectives.
• Strong leadership skills with the ability to motivate and lead team members.
• Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams.

SONIC and its independent franchise owners are Equal Opportunity Employers.